Opteon USA ยท 1 day ago
Processing Specialist - Appraisal Operations
Fairhope, AL
Full-time
Hybrid
New Grad, Entry LevelOpteon USA is an innovative company redefining real estate valuation across the U.S. The Processing Specialist plays a key role in supporting appraisal operations by managing appraisal requests, ensuring timely processing, and maintaining effective communication with various stakeholders.
AdviceConsultingReal Estate
Hiring Manager
Nicki Brazeau, MBA
Responsibilities
Assign, pre-flight, and follow up on appraisal orders within assigned queues
Ensure all appraisal requests meet established timelines and standard operating procedures
Document and update order records based on communications and actions taken
Respond promptly to system notifications, taking corrective action and communicating resolutions clearly
Troubleshoot and resolve appraisal-related inspection issues to maintain service quality
Identify process gaps and suggest improvements to increase efficiency and accuracy
Act as a liaison between internal teams, AMCs, appraisers, and branch partners to ensure effective communication and timely resolution of issues
Build and maintain professional relationships that promote collaboration and client satisfaction
Represent the company with professionalism and clarity in all correspondence
Develop and maintain a working knowledge of evolving products, services, and internal systems
Adapt to changing business needs and assume additional responsibilities as required
Support a culture of operational excellence through accuracy, accountability, and teamwork
Qualification
Required
Highly motivated and able to work effectively with minimal supervision
Organized and capable of managing multiple priorities in a fast-paced environment
Strong analytical and problem-solving abilities
Exceptional written and verbal communication skills
Proven ability to handle challenging situations professionally with internal and external partners
Extraordinary attention to detail and accuracy
Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Comfortable working across multiple systems and platforms
Preferred
Prior AMC or Appraisal Operations experience preferred
Benefits
Health, dental, and vision insurance
Professional growth and development opportunities
Supportive, team-oriented work environment
Flexible or hybrid work options
Company
Opteon USA
Opteon USA specializes in lending, advice, property valuation, training, appraisal, consulting, and real estate services.
Founded in 2005
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ian J. Miller, MBA
Executive Vice President of AMC Operations
Meredith Hall
Strategic Partner to Executives - CoS / Leader of People and Positive Culture
Company data provided by crunchbase