Troon · 1 week ago
Director Membership Sales
Reno, NV
Full-time
Onsite
Lead/Staff, Director/Executive
2+ years expTroon is seeking a Director of Membership for Hidden Valley Country Club, a historic private club in Nevada. This leadership role focuses on driving membership growth, enhancing community connections, and ensuring members recognize the value of their membership.
Responsibilities
Develops and leads a strategic membership development program designed to increase total membership count and membership dues revenue
Directs and executes all membership sales activities, including lead generation, tours, follow-up, sales approvals, and onboarding
Assists in the development and implementation of advertising and promotional campaigns designed to generate membership sales
Maintains an organized and accurate contact management system, including call records, databases, and activity tracking
Prepares and delivers monthly membership sales, pipeline, and retention reports for the General Manager and ownership
Maintains and develops strong relationships with current members to encourage participation in Club events and maintain a high level of member satisfaction
Coordinates the introduction and orientation of new members to ensure a welcoming and professional onboarding experience
Works collaboratively with department heads to ensure alignment between what is sold and the member experience delivered
Assists in the coordination of Club events, including invitations, mailings, and member communications
Actively networks with and builds relationships throughout the local community, including but not limited to: Chamber of Commerce and local business organizations, corporate leaders and business owners, real estate professionals and community partners, media and tourism contacts
Represents the Club at community events, networking functions, and Club-sponsored activities to strengthen brand awareness and drive membership interest
Serves as a visible ambassador of the Club, promoting its values, culture, and lifestyle
Prepares and contributes to the monthly member newsletter using input from Club departments
Effectively communicates membership goals, initiatives, and performance with management staff and associates
Ensures membership records, files, and related documentation are accurate and maintained in accordance with Club standards
Qualification
Required
Associate's degree (AA) or equivalent from a two-year college or technical school, or
Two years of related experience, or
An equivalent combination of education and experience
Strong interpersonal, communication, and relationship-building skills
Ability to represent the Club professionally and confidently in both member-facing and community settings
Proven ability to manage multiple priorities and maintain attention to detail
Working knowledge of Microsoft Office applications and CRM/database systems
Ability to read, write, and speak English to effectively communicate with members, guests, and associates
Valid driver's license required
Preferred
Prior experience in membership sales, hospitality, private clubs, real estate, or relationship-based sales environments strongly preferred
Company
Troon
Experience the world of Troon® at the greatest golf properties in the world the next time you play one of our luxury golf courses! Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Tim Schantz
Chief Executive Officer
Geoffrey Fisher, CPA
Chief Financial Officer
Recent News
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