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OpenLoop · 17 hours ago

Technical Implementation Manager

United States

Full-time

Remote

Mid Level

3+ years exp

OpenLoop is a tele-health support solutions company co-founded with the vision to bring healing anywhere. They are seeking a Technical Implementation Manager responsible for implementing and managing clients in an OpenLoop service line care vertical, coordinating technology integration and support resources for clients.

Health CareIT InfrastructureMedicalService IndustryTelehealth

Responsibilities

Develop and define program scope, objectives, and success criteria. Create a detailed project plan outlining tasks, timelines, and resource requirements

Lead and motivate cross-functional teams to achieve project goals. Foster a collaborative and communicative team environment

Communicate program objectives, status, and outcomes to stakeholders. Manage relationships with internal and external stakeholders

Identify potential risks and develop strategies for mitigation. Proactively address issues to minimize disruptions to project timelines

Develop and manage program budgets, ensuring efficient resource allocation. Monitor and control project expenses to stay within budget constraints

Establish and enforce project management methodologies and quality standards. Conduct regular reviews to ensure deliverables meet specified standards

Prepare and present regular progress reports to senior management. Maintain comprehensive project documentation

Manage changes to project scope, schedule, and costs. Ensure that change requests are thoroughly evaluated and documented

Identify opportunities for process improvements and implement best practices. Conduct post-project evaluations to capture lessons learned

Other duties as assigned

Qualification

Technical Program ManagementAPI architectureProject management toolsProgramming languagesLeadership skillsCommunication skillsInterpersonal skillsProblem solving skills

Required

Bachelor's degree in engineering or a similar field required

3+ years of experience as a Technical Program Manager or in a similar role, with a focus on systems, product, or program configuration

Proven track record leading end-to-end engineering or implementation projects, ideally in startup or healthcare environments

Familiarity with Webhooks, understanding of API architecture, design, and best practices

Demonstrated ability to implement and configure technologies required

Strong leadership and organizational skills

Excellent communication and interpersonal abilities

Proficient in project management tools and software

Must be a proactive, quick learner with problem solving skills

Preferred

Proficiency in programming languages highly preferred

Benefits

Medical, Dental, and Vision plans

Flexible Spending/Health Savings Accounts

Flexible PTO

401(k) + Company Match

Life Insurance, Pet insurance, and more

Company

OpenLoop

OpenLoop is the nation’s top white-label digital health infrastructure provider, powering virtual care delivery for healthcare organizations, employers, retailers, and consumer brands.

Founded in 2020

Des Moines, Iowa, USA

201-500 employees