Cognizant · 5 hours ago
Technical Writer II (Hybrid)
Mesa, AZ
Full-time
Hybrid
Mid LevelCognizant is looking to hire an experienced Technical Writer II to help customers understand and effectively use Cognizant TriZetto products. The role involves designing, writing, and editing documentation using AI tools, collaborating with various stakeholders, and participating in the Agile software development process.
ConsultingIndustrial AutomationInformation TechnologySoftwareSoftware Engineering
Responsibilities
Design, write, and edit documentation using AI tools to help customers understand and effectively use Cognizant TriZetto products. The documentation encompasses wiki topics, help topics, and videos, as well as traditional documents
Work with software engineers, product designers, and other subject matter experts to determine information customers need to know about the product
Participate in the Agile software development process and accurately follow stories to extract documentation
Write and edit documentation describing new product features for end users and/or technical users, including conducting reviews to ensure accuracy of content
Write and edit documentation describing new product features for end users and/or technical users, including conducting reviews to ensure accuracy of content
Respond to customer comments received through wiki or other avenues
Qualification
Required
Design, write, and edit documentation using AI tools to help customers understand and effectively use Cognizant TriZetto products
Work with software engineers, product designers, and other subject matter experts to determine information customers need to know about the product
Participate in the Agile software development process and accurately follow stories to extract documentation
Write and edit documentation describing new product features for end users and/or technical users, including conducting reviews to ensure accuracy of content
Respond to customer comments received through wiki or other avenues
Preferred
Possess strong expertise in Omnistudio and SFDC Identity and Security with a proven track record of successful implementations
Demonstrate proficiency in Salesforce Experience Cloud and SFDC Sharing and Visibility with a focus on enhancing user experience
Have experience in Salesforce DevOps and SFDC Data management ensuring seamless deployment and data integrity
Exhibit strong skills in SFDC Lightning and SFDC Integration with the ability to design and implement complex integrations
Show proficiency in SFDC Configuration and Salesforce Development and Customization with a focus on delivering tailored solutions
Experience in the Provider domain is a plus offering valuable insights into industry-specific challenges and solutions
Benefits
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Company
Cognizant
Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era.
Founded in 1994
10001+ employees
H1B Sponsorship
Cognizant has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11113)
2024 (11423)
2023 (13054)
2022 (13876)
2021 (12651)
2020 (28659)
Funding
Current Stage
Public CompanyTotal Funding
$0.24MKey Investors
Summit Financial Wealth Advisors
2025-03-08Post Ipo Equity
2016-11-18Post Ipo Equity· $0.24M
1998-06-19IPO
Leadership Team
Ravi Kumar S
Chief Executive Officer
Anil Cheriyan
CTO / EVP Strategy & Technology
Recent News
Hindu Business Line
2026-01-11
2026-01-08
Company data provided by crunchbase