Case Western Reserve University · 4 hours ago
Director of Data Integrity
Case Western Reserve University is seeking a Director of Data Integrity who will oversee data strategies and quality assurance to ensure accuracy and usability of advancement-related data. This role involves leading efforts to improve data hygiene, enforce data standards, and collaborate with various teams to resolve data quality issues and enhance data-informed decision-making.
Responsibilities
Maintain and audit data integrity. Lead the development and implementation of policies and procedures as it relates to the integrity, accuracy, and consistency of data in the CRM system related data sources. Conduct routine audits to identify and resolve data anomalies including duplicates, outdated records, or missing information. Proactively monitor data inputs for adherence to established data standards and business rules. Liaise with colleagues in Advancement Services, Alumni Relations, and Development to ensure data integrity is prioritized and consistently executed across all systems and teams. (40%)
Formulate data governance strategies, administer policies processes and resources. Establish and enforce data governance protocols to support the strategic use of advancement data. Collaborate with other Advancement Services team members in the maintenance of documentation related to data definitions, processes, and standard operating procedures. Participate in Advancement Services and university-wide committees to help shape cross-functional data policies. Collaborate with Advancement technical staff and university data partners to ensure alignment with institutional data management standards. Evaluate new data sources, data loads, and third-party data enrichment services for compatibility with current systems and goals. (30%)
Drive enterprise-wide collaboration and informed decision-making by implementing robust data sharing and reporting frameworks. Partner with internal stakeholders to support data access, usage, and reporting needs, ensuring that shared data meets quality standards. Facilitate the intake and export of data for external vendors and data append partners, maintaining clear protocols for file sharing, permissioning, and documentation. Collaborate with the Advancement Reporting and Business Intelligence teams to support data-informed decision-making and ensure data hygiene in dashboards and analytic products. Assist in creating custom queries or extracts as needed to support university fundraising, engagement, and stewardship efforts. (20%)
Strengthen workforce capabilities and system adoption by delivering targeted training, comprehensive documentation, and responsive user support. In collaboration with appropriate Advancement Services team members, create and maintain documentation and training materials related to data integrity processes, system protocols, and biographical data standards. Support onboarding and ongoing education by guidance to Advancement staff on proper data entry practices and usage of constituent data. Serve as a subject matter expert for data maintenance functionality in the CRM system and provide expert-level support for questions related to constituent records. Work closely with colleagues across Advancement Services to ensure alignment of training content, consistency in data protocols, and continuity of support services. Stay informed of emerging trends and best practices in data integrity and governance. Seek professional development opportunities to maintain expertise in higher education advancement systems and data quality practices. Review, scope, prioritize, and assign work to the program manager of advancement technology training and support as well as provide training, support, and mentorship. (10%)
Perform other duties as assigned. (<1%)
Qualification
Required
5 or more years of professional experience in a related field, preferably within a sophisticated development or advancement operation
Demonstrated experience in data integrity, data governance, or records management is essential
Bachelor's degree required
Excellent interpersonal and communication skills; able to collaborate with cross-functional teams and stakeholders at all levels and translate technical concepts to non-technical audiences
Strong organizational and time management abilities; capable of managing multiple projects and shifting priorities effectively
Demonstrated experience with data governance, data standards, data cleansing, and maintaining accuracy in large relational databases
High proficiency in Microsoft Office, especially Excel; ability to learn new systems and experience with both mainframe and web-based database applications
Knowledge of data privacy regulations and standards (e.g., FERPA, CASE) and institutional data policies
Ability to clearly, accurately, and concisely articulate complex ideas in writing and presentations
Strong discretion and confidentiality in handling sensitive donor and financial information
Skilled in writing reports, business correspondence, and procedural documentation
Proficient in using virtual meeting platforms such as Zoom
Ability to meet consistent attendance. Reliable and dependable attendance is an essential function of this role
Ability to interact with colleagues, supervisors, and customers face to face
Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest
Preferred
Experience with data analytics and auditing
Prior work in advancement operations or fundraising analytics within a higher education or nonprofit setting
Familiarity with a constituent relationship management system
Master's degree
Company
Case Western Reserve University
Case Western Reserve University is among the nation's leading research institutions.
H1B Sponsorship
Case Western Reserve University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (103)
2023 (114)
2022 (123)
2021 (86)
2020 (134)
Funding
Current Stage
Late StageTotal Funding
$1.17M2015-10-12Grant· $1.17M
Leadership Team
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