Kolmac Integrated Behavioral Health · 4 days ago
Practice Manager (10:00am-6:00pm)
Camp Hill, PA
Full-time
Onsite
Mid, Senior Level
4+ years expKolmac Integrated Behavioral Health is seeking a dynamic and experienced Practice Manager to lead their Camp Hill, PA location. The role involves overseeing daily clinic operations, ensuring efficient workflows, and fostering a patient-centered environment while collaborating with clinical leaders to enhance patient care and operational excellence.
Hospital & Health Care
Responsibilities
Provide direct oversight and leadership of daily clinic operations at our new Camp Hill, PA location
Maintain a clean, professional, and welcoming environment at both sites
Establish and maintain appropriate levels of office/medical supplies and clinical equipment
Ensure all clinic workflows, from front desk to back-end processes, operate efficiently and in alignment with Kolmac standards
Adjust operations proactively to maintain peak performance
Coordinate and manage provider schedules; support onboarding of new providers and modifications to existing schedules
Monitor appointment availability and ensure same-day access whenever possible
Evaluate staffing and scheduling practices to meet patient demand and financial goals
Prepare clinics for provider transitions (e.g., departures or additions) to ensure minimal disruption
Serve as a primary point of contact for patient concerns, ensuring timely resolution and satisfaction
Engage in service recovery and continuous improvement activities
Regularly review operational reports (e.g., patient flow, no-show rates) and implement data-informed improvements
Supervise all non-provider staff across both sites; handle training, onboarding, performance management, and payroll
Maintain and coordinate staffing schedules to support patient care and clinic efficiency
Identify and support additional training needs in collaboration with clinical leadership
Encourage team engagement, development, and a culture of accountability
Lead hiring, promotions, and terminations in alignment with organizational policy
Ensure compliance with environmental, health, safety, and regulatory standards
Monitor adherence to Kolmac’s Code of Conduct, internal policies, and applicable laws
Work closely with Compliance and Legal to report and manage risk, privacy, or regulatory concerns
Educate staff on compliance standards and emergency preparedness procedures
Oversee collection of copays, deductibles, and outstanding balances
Monitor and report on cash collections, payer mix, and accounts payable activities
Ensure proper documentation, financial tracking, and reporting on daily/weekly/monthly performance
Contribute to overall revenue cycle effectiveness and collaborate with centralized billing teams
Lead regular team meetings to share goals, updates, and changes to practice operations or policies
Serve as a visible, supportive leader who fosters strong provider-staff relationships and a culture of collaboration
Provide backup to staff during peak times or absences
Perform other duties as assigned to ensure clinic continuity and patient care
Qualification
Required
4+ years of experience in healthcare office management and direct staff supervision
Proven experience in medical office or behavioral health practice management
Strong interpersonal and communication skills for effective collaboration with clinicians, staff, and patients
Excellent analytical and problem-solving skills
Proficiency with healthcare software and administrative systems
Effective leadership, motivation, and goal-setting abilities
Sound understanding of healthcare finance and best practices
Strong organizational and time management skills
Preferred
Bachelor's degree preferred but not required
Benefits
Mileage reimbursement for inter-site travel
Full Benefits: Medical/Dental/Vision
Life Insurance
401K
Tuition Reimbursement
Paid Professional Development Time
Student Loan Repayment Program
Paid Vacation Time
And more!
Company
Kolmac Integrated Behavioral Health
Kolmac Integrated Behavioral Health provides outpatient detox, rehabilitation, and treatment for adults with alcohol, drug, and co-occurring disorders.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Anton Kuznetsov
Chief Executive Officer
Steve DeVore
Chief Executive Officer
Company data provided by crunchbase