AMEND Consulting · 1 week ago
Salesforce Consultant
Cincinnati, OH
Full-time
Onsite
Entry, Mid LevelAMEND Consulting is a management consulting firm based in Cincinnati, OH, focused on operations, analytics, and technology. They are seeking a Salesforce Consultant to utilize Salesforce knowledge on diverse projects, solving business problems and delivering innovative solutions to clients through automation and support of complex business processes.
AnalyticsBig DataBusiness IntelligenceConsultingManagement Consulting
No H1B
Responsibilities
Implement and customize Salesforce solution projects that involve the Sales Cloud (CRM) and integrations with other client systems such as eCommerce sites and databases
Handle all basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields, and other routine tasks
Gather detailed requests for improvements or changes to the system, prioritize needs, and implement these changes as appropriate
Automate processes using Salesforce tools such as Flow, approval processes, and validation rules
Assist with setting Salesforce implementation standards in client projects
Respond to a variety of broad questions and concerns from client management regarding project requirements, providing expertise in technical standards and conditions
Communicate the status of client requests and determine the feasibility of projects, while documenting findings and actions
Lead discovery workshops and detailed functional design meetings
Provide administrative guidance and translate business process requirements to developers as needed
Research, evaluate, and implement existing applications and/or customized solutions for internal or client-facing projects
Complete relevant client website administrative work as needed
Qualification
Required
Expertise within Sales Cloud (CRM) and (preferred) Service Cloud (Call Centers), Collaboration Cloud (Chatter), Marketing Cloud, and Custom Cloud
Detailed knowledge of Custom Report types and reporting/dashboards in Lightning experience
Ability to work with cross-functional Agile Scrum teams to maintain and enhance Salesforce capabilities
Ability to write user stories and acceptance criteria
Experience with Data Management within Salesforce to import and export data
Preferred
Salesforce Administrator Certification or equivalent Salesforce experience
Ability to triage code such SOQL Queries, Apex, and LWC/JavaScript
Benefits
Competitive pay and bonus
Travel incentive bonus structure
Flexible time off
Investment in your growth and development
Full Health, Vision, Dental, and Life Benefits
Paid parental leave
3:1 charity match
Company
AMEND Consulting
Growth stalls out when lingering problems go unaddressed for too long, wasting valuable time and resources.
Founded in 2005
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Anthony Gerke
Partner | Technology Applications Practice Leader
Recent News
SeekingAlpha
2023-09-25
2023-07-20
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