Pyramid Global Hospitality · 1 week ago
Sales Manager
Santa Rosa, CA
Full-time
Onsite
Entry, Mid Level
$70K/yr - $75K/yr
2+ years expPyramid Global Hospitality is a company that values its employees and is dedicated to creating a supportive work environment. The Sales Manager is responsible for driving revenue by developing and securing new business opportunities within the SMERF market segments, focusing on creating and implementing sales strategies and ensuring exceptional guest experiences.
Hospitality
Responsibilities
Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business
Achieve personal and team goals as assigned
Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders
Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures
Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate
Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines
Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility
Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets
Participation in daily sales meeting, pre-convention meetings, training and other sales related meetings as required
Develop/maintain knowledge of market trends, competition and customers
Professionally represent the hotel in community and industry organizations and events
Participate as team player with all departments
Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings
Qualification
Required
High school or equivalent education required
Excellent communication skills with the ability to negotiate, convince, sell, and influence prospects and hotel guests
Advanced knowledge of the sales and hospitality principles and practices
Results-oriented writing techniques and strategies for correspondence, i.e. letters, reports, proposals
Appropriate and accurate grammar and punctuation in written communication
Ability to maximize impact, maintains interest, and establishes a rapport with your audience when conveying information
Ability to proactively prioritize needs and effectively manage time and resources
Understanding the positioning of the hotel, services provided, and how the hotel can meet the needs of clients
Two-four years of employment in the hospitality industry or related sales field
English is a must; other languages are a plus
Basic math skills
Preferred
Bachelor's Degree preferred
Experience with Delphi, Opera, and/or OnQ is a plus
Benefits
Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities
Company
Pyramid Global Hospitality
Pyramid has extensive experience in providing core operational infrastructure and strategies for a wide range of full-service properties.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2023-02-28Debt Financing
Leadership Team
Anthony Torres
Vice President of Food and Beverage
Recent News
2025-10-16
Company data provided by crunchbase