Coweta County Government ยท 4 days ago
Service Writer - Fleet Services
Newnan, GA, US
Full-time
Onsite
New Grad, Entry Level
$20.12/hr - $20.12/hrCoweta County Government is seeking a Service Writer for its Fleet Services department. This role acts as a liaison between customers needing vehicle repairs and the mechanics, scheduling appointments, creating work orders, and maintaining service records.
Government Administration
Responsibilities
Schedules and prioritizes services appointments, maintains service calendar for scheduled and unscheduled jobs
Creates repair orders and work orders for unscheduled repairs
Maintains and updates equipment records
Coordinates and communicates repair schedule between shop and customers
Maintains database of Corrections Certifications
Supports Parts Attendant by providing necessary documentation for warranty parts
Greets outside employees in a timely, friendly manner and obtains vehicle information
Handles telephone inquiries regarding appointments, vehicle status, etc
Maintains a professional appearance
Keeps work area clean and organized
Encourages and promotes a culture of excellent service
Qualification
Required
High school diploma or GED and moderate experience in vehicle and equipment maintenance, or equivalent combination of education and experience
General knowledge of fleet shop operations, automotive repair policies and procedures, automotive manual comprehension, and understanding of automotive and equipment warranty information
Ability to master fleet maintenance software within a reasonable time frame
General knowledge of the operation, maintenance, capabilities, and limitations of equipment used in areas of assignment
General knowledge of equipment maintenance reports and work ticket flow and prioritization
Some knowledge of auto scanner tools and light duty vehicles
General knowledge of the occupational hazards and proper safety precautions involved in the operation of equipment
Ability to understand and follow specific oral and written instructions
Ability to detect signs of mechanical failure of equipment
Ability to make minor repairs and adjustments to fuel and lubrication equipment
Ability to establish and maintain effective working relationships with associates and the general public
Ability to make arithmetic computations and compute quantities
Favorable background history as determined by review of local, State and Federal records
Valid Class C driver's license in the State of Georgia with favorable driving history (MVR)
Company
Coweta County Government
Coweta County is part of the Greater Atlanta metropolitan area. Over 152,000 residents call beautiful Coweta County home.
Founded in 1826
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase