Weyerhaeuser · 1 week ago
Sales Development
Santa Clarita, CA
Full-time
Onsite
Mid Level
$50K/yr - $75K/yr
3+ years expWeyerhaeuser is a company that sustainably manages forests and manufactures products that make the world a better place. They are seeking an intermediate customer support role that interacts daily with sales and customers, ensuring high quality customer service and support primarily for the Southern California market.
Building MaterialForestryTimber
Responsibilities
Enters orders or assists individual sellers in order file management by ensuring orders are received, priced accurately, shipped and invoiced in an accurate and timely manner using sales tools/SAP effectively
Acts as point of contact for customers, takes ownership of interactions
Addresses order status and product information inquiries from customers via phone and email
Troubleshoots basic customer issues, escalates situations as needed; learns from order errors or mistakes
Learns to accurately submit information for new customer requests through SAP transaction (MDG)
Develops knowledge of customers, company procedures, products, and services to gain competency in these areas
Works closely with specific customer base to build rapport and understand their business
Collaborates to build strong relationships with peers, coworkers, internal/external customers, and broader team members and resources
Qualification
Required
Demonstrated effective communication skills including written and verbal (face to face and over the phone)
Proven ability to work in Office, Excel, Word, and Web-based programs with technical proficiency to learn and effectively use customer services tools/enterprise systems (i.e., SAP)
Demonstrated interest and willingness to gain basic knowledge of products, pricing and customers
Demonstrated effective time management skills to remain focused on priorities and organized while working with attention to accuracy and detail
Proven ability to establish and maintain positive working relationships internally and externally and collaborate within a team environment
Demonstrated problem solving skills
Minimum HS Diploma/GED
3+ yrs experience in building materials distribution sale
Benefits
Medical
Dental
Vision
Short and long-term disability
Life insurance
Health Savings Account option
Voluntary Long-Term Care
Employee Assistance Programs
401k plan
Paid company match
Annual contribution equal to 5% of your base salary
3-weeks of paid vacation
Eleven paid holidays
Company
Weyerhaeuser
Weyerhaeuser is a forest products company that produces and sells wood products, cellulose fibers, and other building materials.
10001+ employees
H1B Sponsorship
Weyerhaeuser has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (2)
2023 (2)
2022 (7)
2021 (3)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2025-06-30Post Ipo Debt· $1.75B
1978-01-13IPO
Leadership Team
Devin W. Stockfish
President & CEO and Director
Denise M. Merle
SVP & Chief Administration Officer
Recent News
2026-01-03
2025-12-18
Morningstar.com
2025-12-18
Company data provided by crunchbase