Sacramento Behavioral Healthcare Hospital · 1 week ago
Financial Counselor (Santa Rosa)
Santa Rosa, CA
Full-time
Onsite
Entry, Mid Level
$25/hr - $31.56/hr
2+ years expSacramento Behavioral Healthcare Hospital, formerly Aurora Santa Rosa Hospital, is a key part of the mental health system in Northern California. The Financial Counselor will be responsible for patient admissions, financial counseling, and coordinating billing inquiries, while collaborating with various teams to ensure effective patient access and revenue cycle management.
Health CareHospitalMedicalMental Health
Responsibilities
Patient Admissions: Arranges patient admission to facility. Receives and interviews incoming patients or relatives to obtain pertinent data and verify insurance coverage. Types and processes necessary admission paperwork. Ensures timely communication of patient admission to other departments
Financial Counseling: Provides financial options to patients and authorized family members prior to admission. Assists in resolution of routine admitting inquiries. May also interface with medical staff for information required for patient admissions
Maintain patient valuables: Collect monies and accept patient valuables for safekeeping for patients during his or her stay at the hospital
Set up and record payments for patient services: Set up payment arrangement with self-pay patients. Collects co-payments when applicable
Supplemental Receptionist Coverage: Able to fill in to help the reception desk if needed, including answering and redirecting phone calls, greeting and providing callers or visitors with information, and duties related to this coverage as requested
Knowledge of Third-Party payers, Medi-Cal TAR processes, billing requirements, and reimbursement methods
Knowledge of Medical Terminology
Thorough understanding of charity care processing, federal poverty guidelines and indigent criteria
Timely reporting of appropriate accounts is essential
Ability to understand charge description master, provide price estimates, analyze and work daily, weekly and monthly reports
Excellent Communication Skills
Professional Appearance
Good PC Software Skills
Must work independently and maintain workflow
Knowledge of multi-registration and front-end processing
Service Excellence
Handle incoming calls professionally and timely
Demonstrate service and commitment in working with peers, management team and other hospital staff
Qualification
Required
High school degree or equivalent
Knowledge of CPT/ICD-10 coding helpful
Demonstrated knowledge of medical terminology and insurance billing
Minimum of two years of healthcare billing and insurance knowledge
English proficiency required
Maintains confidentiality of patients at all times
Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds
Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint.)
Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines
Strong written and verbal communication skills
Ability to work independently and as part of a team
Good judgment, problem solving and decision-making skills
Ability to work in a fast-paced, expanding organization
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k Retirement Plan
Healthcare Spending Account
Life Insurance (Supplemental Life, Term and Universal plans are also available)
Short and Long-Term Disability (with additional buy-in opportunities)
PTO Plan with Holiday Premium Pay
Discounted Cafeteria Meal Plan
Tuition Reimbursement
Company
Sacramento Behavioral Healthcare Hospital
Sacramento Behavioral Healthcare Hospital is a comprehensive mental health hospital offering inpatient services at various levels of care.
201-500 employees
H1B Sponsorship
Sacramento Behavioral Healthcare Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase