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Nestlé Health Science · 1 day ago

Customer Development Manager (Northeast Grocery)

Bridgewater, NJ

Full-time

Hybrid

Mid, Senior Level

$100K/yr - $130K/yr

5+ years exp

Nestlé Health Science is dedicated to merging nutrition, science, and wellness to empower healthier lives. The Customer Development Manager will lead all sales activities for key grocery accounts, focusing on developing strategic relationships and executing brand growth strategies.

Health CareInsuranceMedical

No H1B

Responsibilities

Develop strategic and winning relationships throughout Retailer

Particular focus will be divisional wins (i.e., displays, distribution gains, ACV enhancement, etc.)

Establish strong working relationship with all internal teams including Customer Strategy, Finance, and Customer Service

Detailed understanding of the Customers go-to-market model including Category Management strategy

Deliver target Budget plan and new product distribution goals

Execute our brand and category growth strategy that align with the customer

Identify new opportunities for growth; develop and implement strategic written sales plans in accordance with corporate goals

Maintain clear understanding of customer objectives and liaise with RVP to develop operational plans to manage execution and measure results

Foster and grow existing and new relationships within account, gaining a deep understanding of current and potential future needs of our customers

Educate our business partners on our products, retail goals, and measurement of success

Deliver customer presentations that demonstrate innovation, shelf positioning, promotions, communicate pricing, etc

Manage daily business in partnership with customers, including: UPC product/item setup, maintenance, logistics and inventory management

Sell-in new products and all promotions to qualified retailers; ensure full-line distribution of products (new & existing items)

Work with customers to implement Retail initiatives and monitor Retail standards

Ongoing contract management that focuses on strategic alignment and designed to strengthen both the customer and NHSc market position

Responsible for working with agencies to input Trade Investment Management (Osprey): system input, trade fund management, direct sales forecasting and projection activities for the company

Strong Trade management/budget processing and an efficiency that focus on a strong ROI

Monthly reporting, sales analytics and insights; understand go-to-market strategy and how to maximize sales efficiency

P&L management within respective account coverage

Perform other duties as required

Qualification

Northeast Grocery AccountsP&L managementSales experienceMS Office SuiteRelationship managementProject ManagementOrganizational skillsCommunication skillsProblem solvingLeadership

Required

Sales experience in the Grocery, Drug and/or Mass retail channel(s) is required

Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers

Comfortable traveling an estimated 20% annually

Experience with Northeast Grocery Accounts – especially Wegmans

Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment

Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver on goals

Strong cross functional relationships with assigned accounts

Proficient in MS Office Suite (Word, Excel, Power Point, etc.)

Ability to manage multiple priorities and multiple brands/categories

High level of organizational skills, good written and oral communication skills and strong follow up

Ability to work independently and meet deadlines, strong sense of urgency

Must be able to multi-task and follow-up when responses are needed

Deep understanding of the assigned Customer and how to develop demand creation plans

The ability to utilize creativity and push beyond the obvious, comfortable going into 'unchartered' territory in setting out recommendations and goals

Problem solver with a solutions oriented mindset

Must be a dynamic leader who can push past obstacles and overcome objections

Understand the value of listening to customers, gaining insights and moving objectives forward

Must be an articulate communicator who can quickly synthesize data

P&L management and strong financial acumen