Seasonal Customer Service Attendant jobs in United States
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NEOGOV · 3 days ago

Seasonal Customer Service Attendant

NEOGOV is a company that focuses on providing customer service in the Parks & Recreation sector. The Seasonal Customer Service Attendant is responsible for processing customer transactions, handling cash, and may involve food preparation while ensuring safety and cleanliness in the facility.

GovTechHuman ResourcesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Collect fees or other charges from the guest while operating a POS (Point of Sale) computerized revenue collection system
Balance cash drawer to ensure money received matches sales processed
Take inventory of supplies and equipment to maintain stock at required operational level; receive and account for all merchandise handled at the facility; reconcile delivery documents with orders received and forward documents for processing
Maintain accurate sales and cash receipts records; record all transactions in ledger, prepare and maintain revenue reports, inventory reports and incident reports as necessary
Stock and collect revenues from vending machines
Clean and maintain concession facility and equipment; maintain safety and security of facility and equipment
Answer phone inquiries and give information to the public accurately and courteously
Greets visitors; provides information to customers
Maintains order and discipline at the facility entrance and/or gift or pro shop
May perform clerical duties as position requires
Work evenings, weekends and holidays as required
Operate a concession facility by preparing and providing patrons with supplies, refreshments, confectionery items requested and customer receipts
Prepare food and equipment for daily concession operations
Clean and maintain concession facility and equipment; maintain safety and security of facility and equipment
Receive, organize and stock food inventory daily
Answer phone inquiries and give information to the public accurately and courteously; for golf course: may assist the public in booking tee times
Fills containers with condiments and beverages, makes popcorn, and prepares both hot and cold food items
Upon assignment, unstacks beach chairs, set-up, clean pads, pick up debris, change trash cans, check restrooms for cleanliness, stack and secure chairs
Upon assignment, operates beach equipment rental facility
Upon assignment, unlocks cart barn, ball dispenser, and turn the lights on at the golf course
Upon assignment, pick up debris, change trash cans, check restrooms for cleanliness, stack and secure chairs
Performs work related to this job description as required

Qualification

Cash handlingCustomer serviceFood safety certificationPOS system operationBusiness mathTelephone etiquetteClerical dutiesInventory managementEffective communicationTeamwork

Required

Must be at least sixteen (16) years of age or older
Knowledge of the principles and practices of cashiering, and business math
Knowledge of proper telephone etiquette and procedures
Knowledge of basic sanitation and safety requirements for the handling of food
Knowledge of the operational and maintenance requirements of the equipment utilized in the facility to which assigned
Ability to make rapid and accurate math computations, reconcile money/accounts and maintain records
Ability to establish and maintain effective working relationships with the general public and co-workers
Ability to operate cash registers, computers, adding machines, and other office equipment
Ability to provide exceptional customer service to all ages, including interaction with children, adults, the elderly and persons with special needs
Ability to work a flexible work schedule
Ability to assist in special events and swim meets as needed
Ability to perform clerical duties and have the ability to perform monetary transactions
Ability to write simple correspondence, respond to common inquiries or complaints from customers, service vendors, coaches, local businesses or other staff members
Ability to maintain facilities clear of safety hazards
Upon assignment, must possess Current Food Service Handler certification within thirty (30) days of employment (certification offered on premise)

Preferred

Prior cashier and/or concession experience preferred

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase