GXO Logistics, Inc. · 8 hours ago
Customer Service Rep II - Day Shift
Port Allen, LA
Full-time
Onsite
Entry Level
1+ years expGXO Logistics, Inc. is a leading provider of cutting-edge supply chain solutions. As a Customer Service Representative II, you will ensure outstanding service by working with customers, business partners, and drivers to meet commitments and enhance customer experience.
LogisticsSupply Chain Management
Responsibilities
Assist customers and business partners via telephone and email
Handle customer complaints in a calm, professional manner
Diagnose, assess and resolve problems or issues
Monitor progress of delivery routes
Scan haul-away pods and verify stamps
Process changes or cancellations to delivery orders
Qualification
Required
1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues
Experience with Microsoft Office (Word, Excel, & Outlook)
Preferred
High school diploma or equivalent
Experience with Microsoft Office and other business-related applications
Experience in a call center environment
Bilingual English/Spanish
Solid customer service skills with the drive to resolve issues
Excellent organizational skills
The ability to thrive under pressure while delivering solutions that exceed customer expectations
Benefits
Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability
Company
GXO Logistics, Inc.
Game-changing opportunities for our customers, employees and investors. Advanced automation that achieves logistics at full potential.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.68B2025-11-24Post Ipo Debt· $576.56M
2024-04-25Post Ipo Debt· $1.1B
2021-08-02IPO
Leadership Team
Malcolm Wilson
Chief Executive Officer
Nizar Trigui
Chief Technology Officer
Recent News
MarketScreener
2025-12-19
2025-12-19
Company data provided by crunchbase