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Axia Women's Health · 1 day ago

IT Clinical Trainer

Voorhees, NJ

Full-time

Hybrid

Mid Level

3+ years exp

Axia Women's Health is a recognized leader in improving women's health, boasting a community of over 400 providers across nearly 200 health centers. The IT Clinical Trainer role is responsible for designing and delivering training programs for the EMR system, ensuring effective learning and compliance across the organization.

Health CareHospitalMedicalWellnessWomen's

No H1B

Responsibilities

Develops and delivers training to providers, clinicians, and colleagues on Axia’s EMR (eClinicalWorks) and supporting technologies across formats (instructor-led, online, in-person)

Oversee the administration and maintenance of the organization's Learning Management System (LMS), ensuring data integrity, prompt issue resolution, and coordinated system upgrades to support continuous learning

Design, implement, and evaluate comprehensive training programs delivered via multiple modalities—including instructor-led sessions, online courses, and in-person workshops—to address diverse learning styles and organizational requirements

Develop and continuously refine robust instructional materials—such as lesson plans, storyboards, quizzes, and user guides—to ensure clarity, consistency, and alignment with IT systems and applications

Collaborate closely with critical teams including Compliance, Risk Management, Clinical Operations, and Human Resources to assess training needs, gather feedback, and tailor training initiatives that align with both technical and regulatory requirements

Conduct comprehensive needs analyses in partnership with department heads, developing data-driven recommendations that ensure training programs meet strategic business objectives and technical demands

Generate detailed, data-driven reports on LMS usage, training progress, and program effectiveness, and present actionable insights to senior management and key stakeholders. Utilize this feedback to continuously refine training strategies and content delivery

Act as a subject matter expert and trusted consultant for cross-functional teams, identifying process enhancements and proposing innovative solutions to address evolving training and development needs

Provide targeted pre- and post-go-live support for IT projects, facilitating effective training and configuration assistance

Employ tools such as Adobe Captivate and Microsoft Office Suite to develop engaging, interactive content that enhances user engagement and knowledge retention

Qualification

EClinicalWorks EMRLearning Management System (LMS)Instructional designAdobe CaptivateMicrosoft Office SuiteTraining delivery formatsProblem-solving skillsCommunication skillsDetail-orientedCollaboration skills

Required

Strong problem-solving and analytical skills, with the ability to troubleshoot LMS-related issues and optimize learning processes

Excellent verbal and written communication skills, including the ability to develop clear training materials and deliver engaging presentations

Detail-oriented, organized, and able to manage multiple tasks and deadlines in a fast-paced environment

Ability to work both independently and collaboratively across teams

Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)

Experience delivering training in multiple formats (instructor-led, virtual, e-learning)

Experience with eClinicalWorks EMR

Ability to travel up to 40% as needed

Bachelor's degree in IT, Computer Science, Education, or a related field preferred

Minimum of 3 years of experience in LMS administration, instructional design, or corporate training

Preferred

Experience with e-learning content development and industry standards (SCORM, AICC)

Familiarity with instructional design tools such as Adobe Captivate, Articulate, or Visio

Experience with Learning Management Systems (HealthStream preferred)

Benefits

Full time benefit-eligibility beginning the first of the month after hire

Immediate 401(k) matching contribution with no vesting period

Generous PTO offering with additional time off for volunteering

Choice of multiple medical insurance plans to best meet your needs

Access to Axia providers at little to no cost through Axia’s medical insurance

Axia-paid life insurance, short term and long term disability

Free counseling for colleagues and family members, including parents and parents-in-law

Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program

Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!