Printful · 10 hours ago
Enterprise Solutions Architect
United States
Full-time
Remote
Senior Level
5+ years expPrintful is a fast-growing global company formed through the merger of Printful, Printify, and Snow Commerce, focusing on powering on-demand commerce at a global scale. They are seeking an experienced Solutions Architect to accelerate enterprise growth by partnering with Sales and guiding customers through technical integrations and onboarding processes.
DeliveryE-CommerceFashionPrintingShipping
Responsibilities
Partner with the Sales team throughout the sales cycle, providing deep technical expertise on Printful and Printify APIs, advising customers on the best integration approaches to meet their business objectives
Design scalable solutions that connect our APIs with customer platforms, ERPs, CRMs, and custom workflows
Act as an e-commerce subject matter expert, helping customers understand how to architect enterprise-grade storefronts on Shopify and other platforms, and how to extend them with custom apps or app store integrations
Build and deliver tailored demos, proof-of-concepts, and integration prototypes that showcase the power of our platform
Lead onboarding projects for technically advanced customers, coordinating across customer IT/engineering teams and internal Product, Engineering, and Operations
Troubleshoot integration challenges, ensuring smooth and reliable implementations while escalating complex issues to Engineering and Product as needed
Document solution designs, integration playbooks, and storefront best practices to drive repeatable, scalable enterprise onboarding
Serve as the bridge between Sales, Product, Engineering, and Customer Success, ensuring smooth handoffs and long-term customer satisfaction
Quantify customer pain points and integration challenges to provide structured feedback that informs product and feature development decisions
Qualification
Required
5+ years in a customer-facing technical role (Sales Engineer, Solutions Architect, Implementation Consultant, or equivalent) within SaaS, e-commerce, or API-driven platforms
Strong knowledge of APIs (REST, webhooks, authentication protocols like OAuth) and integration patterns
Deep fluency in e-commerce technology ecosystems, especially Shopify (themes, checkout flows, custom apps, app marketplace)
Proven ability to advise customers on storefront architecture, scaling strategies, and app integrations to achieve enterprise-grade performance
Strong project management skills to oversee onboarding timelines, deliverables, and communication
Excellent communication skills, with the ability to build trust and instill technical confidence in both technical and business stakeholders
Benefits
Health, dental, vision, and life insurance
Unlimited PTO
401k with company match
Personal and professional development opportunities
Company
Printful
Printful is a print-on-demand drop shipping and fulfillment company that helps people turn their ideas into brands and products.
1001-5000 employees
H1B Sponsorship
Printful has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$130MKey Investors
Bregal Sagemount
2021-05-24Private Equity· $130M
Leadership Team
Alex Saltonstall
Chief Executive Officer, Printful + Printify
Recent News
EIN Presswire
2025-12-05
Company data provided by crunchbase