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CSL · 13 hours ago

Quality Specialist - Plasma Center Operations

Muskegon, MI

Full-time

Onsite

Entry Level

1+ years exp

CSL Plasma operates one of the world's largest plasma donation networks, and they are seeking a Quality Specialist to support compliance with operational procedures and regulatory requirements. The role involves monitoring processes, coordinating training activities, and collaborating with management to implement improvement plans.

BiotechnologyHealth CareHealth DiagnosticsMedical

Comp. & Benefits

Responsibilities

Reporting compliance status data to operational quality management

Collaborate with center management in the development and implementation of continuous improvement plans

Collaborate with Assistant Manager of Quality (AMQ), to be able to represent the center during internal and external audits, responds to questions, and may stop operations, including shipments to address quality concerns

Responsible for coordinating and managing training activities, policies and processes at the center level

Qualification

Quality SystemsRegulated environment experienceCustomer service skillsLeadership experienceCritical reasoningDecision-makingProblem solvingOrganizational skillsAttention to detail

Required

High school diploma or equivalent required

Minimum 1-year leadership experience or equivalent of one-year experience in a regulated environment

Strong customer service skills

Strong critical reasoning, decision-making and problem solving skills to analyze situations

Organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives

Understand Quality Systems and/or regulated training requirements