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athenahealth · 1 month ago

Research Coordinator, Associate

Belfast ME

Full-time

Onsite

Entry Level

2+ years exp

athenahealth is dedicated to creating a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. They are seeking a proactive Research Coordinator Associate to support product development by recruiting research participants for user research studies, collaborating closely with product teams and researchers to enhance the user experience.

Enterprise SoftwareHealth CareInformation TechnologyMedical

Responsibilities

Build and maintain engaged, diverse participant panels for qualitative and quantitative research activities

Build and maintain relationships with internal teams and external professional groups to connect with more end-users and establish more effective recruitment channels

Anticipate and balance the needs of different teams, communicating clearly and managing details to keep research activities running smoothly

Manage research participant scheduling, communication, and incentives—using our research and scheduling tools

Create and maintain screener surveys and participant lists to recruit eligible research participants quickly

Lead efforts to improve recruitment by testing new ideas, such as pre-scheduling participants and refining outreach campaigns

Serve as a role model in collaboration, communication, and accountability by supporting team goals and sharing best practices with peers and junior members

Track recruitment progress and adjust plans to meet deadlines and participant needs

Qualification

Research participant recruitmentUser researchRelationship managementResearch tools familiarityCommunication skillsTeam collaborationProblem-solvingAdaptability

Required

Bachelor's degree or equivalent professional experience

2-3 years of experience managing research participant recruitment, scheduling, or complex coordination projects in research, product development, or related areas

Strong oral and written communication skills, fluent in English, with proven ability to communicate effectively with diverse stakeholders

Reliable and accountable for completing tasks and delivering quality work

Experience building and managing relationships with clients, stakeholders, or user groups

Able to thrive in a fast-paced, collaborative environment that values innovation, empathy, and teamwork

Comfortable adopting new technologies and tools to improve recruitment and research processes