Sparkhound · 10 hours ago
Strategic Client Partner
Baton Rouge,LA,US
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expSparkhound is a company focused on driving digital transformation for its clients. They are seeking a Strategic Client Partner to own client outcomes, ensure project execution, and drive account growth through strong relationships and innovative solutions.
ConsultingInformation ServicesInformation Technology
Responsibilities
Own the client experience by ensuring seamless project delivery, measurable outcomes, and ongoing value realization
Develop and execute strategic account growth plans, expanding relationships and unlocking new opportunities
Build deep, trusted relationships with C-suite and senior stakeholders, acting as their strategic partner and advocate
Act as the go-to advisor for clients, helping them navigate challenges and adopt innovative digital solutions
Identify cross-sell and upsell opportunities by deeply understanding client needs and positioning Sparkhound’s services to drive long-term value
Lead Quarterly Business Reviews (QBRs) with clients to track success metrics and uncover additional opportunities for collaboration
Expand client relationships across Technology, Business, and Finance leadership teams to position Sparkhound as a trusted advisor
Own the client outcome by ensuring that project execution meets business objectives and aligns with Sparkhound’s high standards
Work closely with internal teams to proactively remove roadblocks and drive successful project execution
Set project KPIs, track performance, and drive continuous improvement in client engagements
Conduct post-mortem project reviews with clients and internal teams to ensure continuous improvement
Serve as a day-to-day contact for client issues during account stabilization and growth phases
Own a $3M+ revenue target in Year 1, focused on both new customer acquisition and expansion of existing accounts
Leverage your business network to generate opportunities and accelerate deal closures
Proactively identify new leads, generate demand, and convert prospects into long-term clients
Articulate Sparkhound’s digital transformation capabilities (e.g., Artificial Intelligence, Custom App Development, Process Automation, Data Analytics) to both technical and functional audiences
Lead high-stakes negotiations to secure new business and long-term contracts
Speak at industry events, network with key decision-makers, and position Sparkhound as a thought leader in digital transformation
Develop and execute sales strategies to expand Sparkhound’s presence in the market
Use a consultative approach, engaging clients in strategic discussions to uncover business challenges and propose tailored solutions
Expand Sparkhound’s presence through speaking engagements, industry networking, and brand advocacy
Represent Sparkhound at conferences, panels, and executive roundtables, positioning us as a leader in digital transformation
Create and share client success stories, case studies, and industry insights to strengthen our market credibility
Leverage your network and strategic marketing efforts to increase inbound opportunities and referrals
Maintain expertise in emerging technologies, industry trends, and digital transformation best practices
Mentor and supporting consulting and delivery teams, ensuring alignment with client success goals
Provide input on performance reviews and career development for employees supporting client projects
Foster a culture of collaboration, innovation, and excellence across account teams
Qualification
Required
10+ years of experience in client management, business consulting, or account strategy in a technology or digital transformation environment
Proven ability to drive account strategy, execute successful delivery, and lead cross-functional teams
Experience in both sales and delivery, with a strong ability to build relationships, generate leads, and drive revenue growth
Demonstrated success in meeting or exceeding revenue targets, with experience closing $5M+ in annual sales through new and existing accounts
Exceptional executive presence, with the ability to engage and influence C-level stakeholders
Highly skilled in contract negotiations, project oversight, and business growth strategies
Company
Sparkhound
Sparkhound continues to help businesses succeed through business solutions built upon transformational technology.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jonathan Meyers
Chief Technology Officer
Chris Thomas
Strategic Client Partner
Company data provided by crunchbase