KTek Resourcing · 9 hours ago
Backup and Storage SME/Lead
Princeton, NJ
Contract
Onsite
Senior Level, Lead/Staff
$55/hr - $57/hr
8+ years expKTek Resourcing is seeking a Backup and Storage SME/Lead to serve as a technical point of contact for customer-facing escalations and infrastructure planning. The role involves collaborating with various teams to align infrastructure solutions and managing complex storage and backup incidents.
Health CareHuman ResourcesMedicalStaffing Agency
No H1B
Hiring Manager
Govind Singh Panwar
Responsibilities
Serve as a technical point of contact for customer-facing escalations and infrastructure planning
Engage with application, database, virtualization, and cloud teams to gather requirements and align infrastructure solutions
Participate in customer meetings to understand pain points and translate them into technical improvements
Provide clear, proactive communication on issue status, RCA, and preventive recommendations
Collaborate with vendors (Dell, NetApp, Veritas, Rubrik, Commvault) for Projects, escalated support
Act as an escalation point for complex storage and backup incidents
Perform performance tuning, capacity forecasting, and root cause analysis
Create and maintain documentation: architecture diagrams, SOPs, configuration guides
Familiar with monitoring tools – NetBackup OpsCenter, Rubrik Reports, CloudIQ, OnCommand
Follow ITIL processes for incident, change, and problem management
Strong analytical and troubleshooting skills
Effective communication and collaboration with cross-functional teams
Ability to manage and prioritize multiple high-impact issues simultaneously
Qualification
Required
USC/GC only
Need experience in NetBackup/Rubrik (Backup) and Storage (NetApp)
Serve as a technical point of contact for customer-facing escalations and infrastructure planning
Engage with application, database, virtualization, and cloud teams to gather requirements and align infrastructure solutions
Participate in customer meetings to understand pain points and translate them into technical improvements
Provide clear, proactive communication on issue status, RCA, and preventive recommendations
Collaborate with vendors (Dell, NetApp, Veritas, Rubrik, Commvault) for Projects, escalated support
Act as an escalation point for complex storage and backup incidents
Perform performance tuning, capacity forecasting, and root cause analysis
Create and maintain documentation: architecture diagrams, SOPs, configuration guides
Familiar with monitoring tools – NetBackup OpsCenter, Rubrik Reports, CloudIQ, OnCommand
Follow ITIL processes for incident, change, and problem management
Strong analytical and troubleshooting skills
Effective communication and collaboration with cross-functional teams
Ability to manage and prioritize multiple high-impact issues simultaneously
Configure, provision, and manage storage across Dell PowerStore, Powermax, and NetApp FAS/AFF/FSXn platforms
Implement and manage LUNs, volumes, exports, and replication (SanpMirror, Snap Vault)
Perform advanced troubleshooting and RCA of storage issues (I/O latency, disk failure, zoning errors)
Manage Brocade SAN switches – zoning, port troubleshooting, ISL setup, firmware upgrades
Plan and execute storage migrations, firmware upgrades, and DR rehearsals
Manage NetApp features like FlexVol, Flex Group, SanpMirror, CIFS/NFS share configurations
Administer Commvault, Veritas NetBackup (Master/Media server, policies, catalog management, MSDP, AIR)
Configure and manage Rubrik CDM – SLA Domains, cloud archival
Troubleshoot failed backups/restores, ensure compliance with RTO/RPO and DR tests
Automate and optimize backup tasks using scripting (e.g., PowerShell, Python)
Integrate backup systems with virtualization and cloud platforms (VMware, AWS)
Perform regular health checks and backup success/failure reporting
8+ years in NetBackup with Dell Data Domain administration (policy tuning, restores, cloud storage configuration)
2+ years in Rubrik CDM – VM/NAS backups, SLA domains, replication and archival
Hands on work Experience in Commvault Backup Systems
5+ years hands-on experience with Dell EMC PowerStore, Powermax
4+ years with NetApp ONTAP, SanpMirror, and CIFS/NFS architecture
Strong Brocade SAN fabric knowledge – zoning, monitoring, CLI troubleshooting
Company
KTek Resourcing
KTek Resourcing is a staffing and recruiting company specializing in healthcare, oil, and gas human resources staffing solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
K
Kshitij Kukreja
Chief Executive Officer
E
Esha Kukreja
President and Co-founder
Recent News
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