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National General · 13 hours ago

MD Claims Adjuster - National General

United States

Full-time

Remote

Mid Level

$56K/yr - $82K/yr

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. The MD Claims Adjuster is responsible for investigating and confirming the facts of loss for automobile accidents, determining coverage and liability, and adjusting claims within their authority.

FinanceFinancial ServicesInsurance

No H1B

Responsibilities

For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome

Recognizes and identifies body parts of a vehicle and understanding of other potential property damage

Identifies customer needs and works to meet those needs using appropriate customer service skills

Determines subrogation or fraud potential and how to handle

Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority

Qualification

Auto liability claim handlingTechnical aptitudeCustomer service skillsProblem-solving abilitiesEffective communication

Required

Strong technical aptitude

Ability to multitask effectively

Exceptional customer service skills

Problem-solving abilities

Effective communication

Intermediate understanding of insurance policies written by the company

Understanding of the industry and organizational relationships within the company and department

Ability to handle investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority