Century Support Services · 2 weeks ago
Certified Debt Specialist
US
Full-time
Onsite
Entry, Mid Level
2+ years expCentury Support Services is seeking Certified Debt Specialists who are passionate about assisting clients in resolving their indebtedness. The role involves qualifying leads, making outbound calls, and maintaining consultative relationships with customers to facilitate debt resolution.
FinanceFinancial Services
Responsibilities
Qualifying, handling, and converting all inbound leads into prospective clients
Making outbound phone calls to qualified leads and converting them to Century Clients
Understanding and communicating the benefits of our program
Maintains operations by following policies and procedures; reporting needed changes
Moving the prospect forward to execute a consultative sale
Managing the sales pipeline and insertion of new leads
Meeting pre-set goals- weekly, monthly, quarterly and annually
Working in a team environment to further Century’s overall goals
Assisting customers by gathering information on their financial situation and presenting possible solutions, including enrollment into our program
Provide customers with accurate information regarding their financial analysis
Maintaining a consultative relationship with the customer throughout the process
Qualification
Required
Minimum 2 years sales' experience (financial services a plus)
Excellent verbal and written communication skills
Solid customer relationship skills
Must be able to work and thrive in a fast-paced and goal oriented environment
Flexibility in work hours and schedule; weekends may be necessary in order to meet client expectations
Highly motivated and results-oriented
Should be a proactive self-starter
Strong organizational and follow-up skills
Ability to deliver under tight deadlines
Closing skills
Comfortable working in a digital environment
Working knowledge of Microsoft Office and CRM functionality
Preferred
Bachelor's degree preferred but not required
A financial background and an understanding of budgets, personal credit, debt and interest are a plus
Benefits
100% Premiums paid on Basic Life insurance, AD&D, Short-Term Disability, and Long-Term Disability
Affordable Medical, Dental, and Vision coverage that begins on the first day of employment with generous contribution
Optional Supplemental Insurance for Life Insurance, Critical Illness, and Accident
Employee Recognition Programs – Standing Ovation, Voice of Support, and Time in Service Bonus
401K plan with 100% matching up to 4% and immediately vested
No cost Employee Assistance Program and Travel Assistance
Generous PTO package that starts on day 1 and increases after 1st year
Company
Century Support Services
Century Support Services offers debt settlement services and consumer credit advocacy for consumers in financial distress.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dan Frazier
Strategic Advisor
Recent News
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