Catch Vibe Voice · 4 hours ago
Customer Support Specialist
Kansas City, MO
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $54K/yrCatch Vibe Voice is a growing communications-driven organization focused on delivering clear and impactful messaging. They are seeking a motivated and detail-oriented Customer Support Specialist to serve as a key point of contact for customers, ensuring inquiries are handled with accuracy and professionalism while supporting operational goals.
Management Consulting
Responsibilities
Respond to customer inquiries in a professional and timely manner
Provide accurate information and resolve issues efficiently
Maintain clear and organized documentation of customer interactions
Collaborate with internal teams to ensure consistent service delivery
Follow established procedures while identifying opportunities for improvement
Uphold company standards for quality, confidentiality, and communication
Qualification
Required
Strong verbal and written communication skills
Ability to remain professional and composed in a fast-paced environment
Excellent attention to detail and organizational skills
Problem-solving mindset with a customer-oriented approach
Ability to work independently as well as part of a team
Basic computer proficiency and willingness to learn internal systems
Benefits
Opportunities for professional growth and internal advancement
Structured onboarding and ongoing training
Supportive and collaborative work environment
Stable full-time position with long-term potential
Company
Catch Vibe Voice
t Catch Vibe Voice, we’re not your typical call center.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase