Spinnaker Support · 18 hours ago
Deal Desk Manager
Denver, CO
Full-time
Onsite
Mid, Senior Level
$120K/yr - $130K/yr
3+ years expSpinnaker Support provides global enterprise software support and consulting services to recognized brands. They are seeking a Deal Desk Manager to oversee the deal lifecycle, ensuring accuracy and compliance while optimizing processes and supporting the sales organization.
ConsultingInformation TechnologySoftware
Responsibilities
Analyze existing sales processes, approval workflows, and deal governance practices; identify inefficiencies and develop scalable, standardized processes across markets and product lines
Build and maintain clear, user-friendly documentation—playbooks, SOPs, workflows, and training materials—for the Sales team and supporting functions
Partner with the broader Business Operations function to implement process enhancements, ensuring adoption, change management, and ongoing optimization
Support sales on complex or high-visibility deals – acting as a central point to provide guidance and drive execution on pricing, approvals, contract structure, and compliance
Support and mentor future junior Deal Desk specialists by providing training, direction, and escalation support as needed
Review deals for accuracy and compliance with Legal, Finance, Product, and corporate policies prior to submission, mitigating risks and ensuring deal quality
Collaborate with Sales, Legal, and Product teams to gather requirements for customer contracts and ensure alignment with business objectives
Assist in designing and refining standardized quote and contract templates to increase consistency and reduce cycle time
Maintain thorough, up-to-date records of quotes, contracts, approvals, and deal-related communications within CRM and contracting systems
Produce regular and ad-hoc reporting on sales performance, deal metrics, pricing trends, approval cycle times, and compliance indicators to inform strategic business decisions
Provide day-to-day support to Sales team members on quoting, deal structuring, and contract management inquiries
Participate in cross-functional meetings to stay informed on product updates, pricing changes, commercial strategy, and operational priorities that impact the deal lifecycle
Investigate and resolve discrepancies or bottlenecks that arise during the quote-to-contract process, partnering with internal stakeholders to drive swift resolution
Serve as a liaison between Sales and other departments to ensure alignment on deal strategy, policy interpretation, and customer commitments
Qualification
Required
3–5 years of experience in Deal Desk, Contract Management, Revenue Operations, or Direct Sales
Strong analytical, organizational, and project management skills with exceptional attention to detail
Excellent verbal and written communication skills, with the ability to convey complex information clearly and persuasively
Demonstrated ability to work collaboratively across teams and functions in a fast-paced environment
Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and Salesforce.com
Foundational understanding of pricing methodologies, commercial terms, and sales processes; ability to learn and apply new concepts quickly
Preferred
experience supporting complex or enterprise-level deals
Bachelor's degree in Business Administration, Finance, or related discipline
Company
Spinnaker Support
Spinnaker is the steady force entrusted by companies worldwide to maximize the value of their software ecosystem and enable transformation.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Iain Saunderson
Chief Technology Officer
Larry Kaner
Vice President of Channels and Partners
Recent News
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