Brightspeed · 1 week ago
Cash Applications Analyst
Charlotte, NC
Full-time
Hybrid
Senior Level
5+ years expBrightspeed is reimagining how people connect by providing fast and reliable internet services across multiple states. The Cash Applications Analyst will ensure accurate and timely application of customer payments while collaborating with cross-functional teams to optimize cash flow and operational efficiency.
InternetTelecommunicationsWireless
Responsibilities
Receive, review, and process customer payments from various sources, including checks, electronic transfers, and lockbox deposits
Investigate and resolve unapplied or misapplied payments, collaborating directly with customers to clarify payment details and ensure accuracy
Reconcile complex payment discrepancies and perform root-cause analysis to improve process accuracy and minimize recurring issues
Monitor and meet established Service Level Agreement (SLA) targets for payment posting, reconciliation, and issue resolution
Partner cross-functionally with Accounting, Treasury, Billing, Collections, IT, and Customer Service teams to resolve upstream issues and enhance cash application efficiency
Conduct periodic audits and reconciliations of receivables, ensuring proper cash flow through billing and financial systems
Maintain and enhance documentation for cash application procedures, ensuring consistency, compliance, and audit readiness
Identify process improvement opportunities to enhance accuracy, timeliness, and control within the cash application function
Provide subject matter expertise on cash application processes in cross-functional projects
Act as a backup to other Cash Applications team members, as needed
Qualification
Required
5+ years of experience in cash applications, accounts receivable, or a related financial operations role
Bachelor's degree in finance, accounting, business, or a related field preferred
Experience working with SAP-BRIM or similar financial systems
Strong analytical and problem-solving skills with attention to detail
Advanced Excel skills and proficiency in financial software systems
Strong communication and customer service skills with the ability to resolve complex payment discrepancies professionally
Ability to meet SLA deadlines while maintaining accuracy and productivity
Knowledge of financial regulations, compliance standards, and fraud prevention practices
Self-starter who adapts well to change and maintains composure under pressure
Preferred
Experience in the telecommunications industry
Demonstrated experience leading or supporting system integrations related to cash application
Benefits
Competitive medical, dental, vision, and life insurance
Employee assistance program
401K plan with company match
A host of voluntary benefits
Company
Brightspeed
Brightspeed provides fiber and broadband services, enhancing connectivity for homes and businesses with reliable telecom solutions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$6.51BKey Investors
Ohio Residential Broadband Expansion GrantN.C. Division of Broadband & Digital EquityOhio Department of Development
2025-09-15Grant· $13.8M
2025-08-15Debt Financing· $1.65B
2025-06-19Undisclosed· $575M
Leadership Team
Michel Combes
Executive Chairman of the Board and acting CEO
Amy Wulfestieg
Chief Communications Officer
Recent News
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2026-01-16
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