Advanced Recovery Specialists · 1 day ago
Workers' Compensation Appeals Manager
Advanced Recovery Specialists is a rapidly growing national healthcare organization operating in 47 states. They are seeking a Workers’ Compensation Appeals Manager to oversee the appeals process for denied and underpaid claims, driving revenue through strategic partnerships and ensuring accountability in Appeals Management.
ManufacturingMedical DeviceWholesale
Responsibilities
Own the full lifecycle of denied and underpaid workers’ comp claims, from analysis to appeal to resolution
Build and submit compelling first-, second-, and third-level appeals using clinical documentation, statutes, payer policy, state specific rules, and state specific laws
Proactively follow up with adjusters, nurse case managers, TPAs, and payers to hold them accountable
Negotiate, escalate, and resolve issues with persistence and professionalism
Track deadlines, reconcile payments, and maintain meticulous documentation
Collaborate across billing, intake, and authorization teams to ensure airtight claim submissions
Use AI tools and data insights to streamline processes and identify trends in denials
Meet or exceed company benchmarks and goals for appeals timelines and successful appeals wins obtaining payments
Use company reporting and KPI’s to track and adjust your focus and efforts
Manage third party collections efforts and litigation processes and oversight on unpaid workers compensation claims
Assist in guiding our organization on updated policies and procedures state by state in getting higher levels of approval/payments and minimizing loses form unpaid claims
Qualification
Required
5–10 years of experience in workers' compensation billing, appeals, or A/R
High school diploma or equivalent required
Deep knowledge of state-specific workers' comp regulations, fee schedules, and payer protocols
Possesses a strong understanding of the insurance industry, including common practices and strategies used in claims management
A proactive, self-starting mindset with a drive to see things through to resolution
results-driven professional with a relentless commitment to excellence, someone who thrives in competitive environments, embraces challenges, and consistently pushes for top performance
Excellent written and verbal communication skills, you're clear, assertive, and professional
Tech-savvy with tools like Microsoft Office or Google Workspace
Preferred
associate's degree or healthcare admin certification
experience with NetSuite, DaisyBill, Dialpad, or Box
multi-state or national experience
familiarity with DME work comp billing