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Mid-Willamette Valley Community Action Agency · 20 hours ago

Program Manager - ARCHES Navigation Center

Salem,OR,US

Full-time

Onsite

Mid, Senior Level

2+ years exp

Mid-Willamette Valley Community Action Agency is seeking a Program Manager for the ARCHES Sheltering Department. The role involves administering programs for the homeless population, overseeing project operations, supervising staff, and ensuring compliance with various funding requirements.

Responsibilities

Manages the day-to-day operations of ARCHES sheltering services

Provides support to staff when client interactions escalate

Establishes and maintains an active working relationship with law enforcement, neighbors, and city officials

Builds and maintains relationships with volunteers and provides training for a growing volunteer base

Participates in internal and external meetings, trainings, and other compliance events

Applies for shelter and basic needs services funding to expand service opportunities

Adheres to program policies in order to protect staff, client and volunteer safety

Demonstrates evidence of excellence in prioritization tools, Homeless Management Information System (HMIS), and other data-driven protocols

Embraces the mission and best practice philosophies of Trauma Informed Care, Motivational Interviewing, recovery, client-centered services, and Harm Reduction strategies

Completes spend down of all grant allocations, while providing the highest level of client service possible. Provides low barrier client-centered process to services

Maintains full compliance with all federal, state, and grant funding requirements, setting high standards for data quality and compliance performance, remaining in compliance with the regulations of all funding streams

Models full compliance with MWVCAA Safety Policy

Displays commitment to community-based projects and needs that are not covered by current grant structures (i.e., finding ways to solve homelessness beyond grant administration)

Displays commitment and cooperation with co-located agency partners

Attends and participates in annual trainings

May be assigned other responsibilities that further program goals and objectives

Qualification

Social services experienceProgram managementShelter experienceBasic Life Support CertificationFirst Aid CertificationSupervisory skillsCommunity engagementTrauma Informed CareMotivational InterviewingClient-centered servicesHarm Reduction strategies

Required

Two or more years of social services experience

A minimum of 1 year of managing or coordinating in a social service field

An equivalent combination of relevant education and experience may be accepted

Candidate must pass a comprehensive MWVCAA background screening prior to employment

Candidate must pass pre-employment and random drug/alcohol screens

Driver qualification status required for this position

Driver License, insured vehicle available for use on the job and satisfactory drive record for previous three years required

Basic Life Support/First Aid Certification is required within first 30 days of hire

Preferred

Preference will be given to those with shelter experience

Experience managing/coordinating programs working with vulnerable or at-risk populations, including people experiencing homelessness or at-risk of homelessness