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AssuranceAmerica · 1 day ago

SIU Investigator (field)- Miami, FL

United States

Full-time

Remote

Senior Level

5+ years exp

AssuranceAmerica is a leader in the non-standard auto insurance space, seeking a dedicated SIU Investigator to join their dynamic team. The role involves conducting thorough investigations of suspicious claims across multiple states, requiring strong analytical skills and knowledge of legal principles.

Financial ServicesInsurance

Responsibilities

Supports Claims Department operations in the research and investigation of suspicious or questionable property damage and injury claims

Conducts recorded statements and Examinations Under Oath as required

Completes field work as required

Documents claim files and communicates in writing as required

Provides office training to ensure recognition of potentially suspicious or fraudulent files in the branch

Reports suspicious claims to the department of insurance as required by statute

Must ensure compliance with industry and company policies

Must understand regulatory / statutory requirements; develops and maintains knowledge of changes in law both at state and national levels

Properly utilizes our claims and other various systems

Attends industry meetings for communication trends

Completes individual monthly Investigator report to manager

Attends and participates in team meetings

Participates in roundtable meetings

Actively affiliates and maintains network of SIU, claims, law enforcement, attorney and related contacts to ensure investigation methods are current and proper operating procedures are utilized

Responsible for meeting individual goals and objectives

Maintains consistent, fair and diplomatic interactions with co-workers

Performs other duties as assigned by SIU Manager

Qualification

Special investigation experienceCasualtyPIP claimsClaimsProperty Damage investigationsPC skillsCommunication skillsProfessionalismBilingual SpanishTeam playerIntegrity

Required

Undergraduate College Degree or equivalent work experience will be considered

5 years of special investigation experience required

Claims and Property Damage investigations experience will be required

Must be able to work in a fast-paced, paperless/automated production environment

Excellent PC skills are required

Excellent communication/interpersonal skills and ability to work with all levels within the organization and deal tactfully and diplomatically with public and outside authorities

Must be able to work as a team player throughout the company

Ensures that the highest degree of professionalism and integrity is maintained, and that decisions are made within the scope of what is fair, reasonable and appropriate according to applicable law and industry standards

Must have the ability to travel when necessary