The Judge Group ยท 10 hours ago
Technical Program Manager
The Judge Group is seeking a Senior Technical Program Manager to lead and scale high-visibility onboarding programs. This role involves collaborating across various teams to ensure seamless delivery and managing technical integration projects for strategic clients.
Responsibilities
Lead end-to-end technical onboarding programs for strategic clients, defining scope, milestones, success criteria, and acceptance for each engagement
Develop and implement repeatable onboarding frameworks, playbooks, templates, and automation to reduce cycle time and operational effort
Manage technical integration projects (APIs, data migrations, connectors, batch/real-time flows), including architecture handoffs, environment provisioning, and release coordination
Act as the senior program lead in client-facing engagements: run kickoffs, status reviews, steering committees, and executive communications; set expectations and escalate proactively
Coordinate cross-functional delivery across engineering, product, security, compliance, QA, operations, professional services, and third-party vendors
Identify, track, and resolve technical and commercial dependencies and risks (data mapping, security reviews, legal/contract milestones, implementation windows)
Drive readiness for go-live and early production support, including runbooks, rollback plans, monitoring, alerts, and SLA handoffs
Measure and improve onboarding outcomes: time-to-value, launch success rate, change request frequency, customer satisfaction (NPS/CSAT), and operational cost
Mentor implementation teams to adopt best practices (agile delivery, backlog hygiene, release checklists) and continuously improve throughput
Partner with product and go-to-market teams to influence the roadmap based on onboarding insights and recurring client requirements
Qualification
Required
7+ years of program or project management experience, with at least 3 years leading technical, client-facing onboarding or implementation programs
Proven track record delivering complex integrations (APIs, ETL/data migrations, SSO, payment/transaction systems) across multiple engineering teams
Strong client-facing skills with the ability to present to senior executives, set expectations, and drive decisions
Technical fluency in cloud architectures (AWS/Azure/GCP), REST APIs, authentication/authorization patterns, data mapping/transformation concepts, and CI/CD
Experience managing multi-party dependencies (internal teams, vendors, client IT) and negotiating trade-offs under time pressure
Proficiency with delivery and collaboration tools (Jira, Confluence, Salesforce or equivalent) and program artifacts (roadmaps, RAID logs, decision logs)
Excellent written and verbal communication, organization, and stakeholder management skills
Preferred
Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent experience
Experience in regulated industries (financial services, payments, healthcare) and familiarity with compliance reviews (PCI, SOC, KYC/AML)
Prior experience building onboarding playbooks or automation for provisioning/data validation
Certifications such as PMP, SAFe, or Certified ScrumMaster
Company
The Judge Group
Results through the Power of Experience.
H1B Sponsorship
The Judge Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-02-14IPO
Recent News
Seattle TechFlash
2025-09-12
2025-08-05
The Judge Group
2025-05-07
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