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National Association of Home Builders · 11 hours ago

Facilitator, 20 Clubs Program

DC-Baltimore Area

Full-time

Hybrid

New Grad, Entry Level

The National Association of Home Builders is seeking a facilitator for its 20 Clubs program to enhance member experiences through peer learning and operational excellence. The role involves traveling to meetings, facilitating discussions, and providing support to club members to ensure effective collaboration and resource sharing.

AssociationConstructionNon ProfitReal Estate

Responsibilities

Travel autonomously to approximately 20 meetings annually (domestic and international), serving as a meeting facilitator, recordkeeper, and on-site resource for club members. A typical meeting is two to three days in length, sometimes over weekends. The heaviest amount of travel takes place in the spring and fall seasons each year

Support club chairs in facilitating each meeting according to the established agenda. Prepare meeting minutes and documentation, manage the club business portion, coordinate future meeting details, deliver program-wide messages, and finalize post-meeting reports, billing, and action items

Promote consistency and quality across clubs by sharing best practices, reinforcing program policies and procedures, and monitoring discussions for compliance with antitrust guidelines

Serve as a trusted NAHB resource to club members, directing members to the appropriate NAHB experts, services, and programs

Effectively communicate messages and policies to members verbally and through online communications

Develop solid working relationships with the department’s logistics planners to ensure the needs of club members are being met in a timely fashion as it relates to meeting logistics

Qualification

Customer service attitudeCommunication skillsExcelOutlookMS WordFollow policiesExperience running meetingsWork independentlyCollaborate

Required

Capacity to travel extensively, up to 22 weeks a year, without restrictions that would impede flexibility

Excellent verbal and written communication skills

Ability to follow and communicate policies and procedures

Ability to work independently and as part of a collaborative team

Proficiency in Excel, Outlook, and MS Word

Preferred

High level of customer service attitude and volunteer/staff relationship experience

Ability to maintain quality standards and meet deadlines under a heavy workload

Able to work independently with minimal supervision

Experience running on-site meetings is preferred but not required

Recent college graduates and those returning to the workforce are encouraged to apply

A bachelor's degree in business, communications, association management, or an equivalent combination of training and experience is preferred but not required