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The Levy Group, Inc. · 4 days ago

Sales Support Representative

Costa Mesa, CA

Full-time

Onsite

Entry Level

$60K/yr - $70K/yr

2+ years exp

The Levy Group, Inc. is a leading apparel manufacturer with 80 years of experience in the industry. They are seeking a Sales Support Representative to provide essential support to sales teams, manage order accuracy, and ensure timely communication with accounts regarding order statuses.

ApparelConsumer GoodsFashionLifestyleManufacturing

H1B Sponsor Likely

Responsibilities

Provide sales support for in-house Sales Managers and remote Sales Reps

Enter various forms of data; sales orders, SMU forms, and others as assigned

Verify orders are accurate and received with enough lead-time to ship on time

Help execute account special requests in a timely and efficient manner

Work closely with allocations, shipping, and receiving teams to ensure all product ships on time

Serve as the critical intermediate between sales and credit and keep them proactively informed of issues

Ensure that our accounts are fully informed of order status, fill rates, and expected inventory due-in information

Ensure the timely disposition of all order discrepancies, shortages, mis-shipments, and defective product returns

Provide support to credit and sales by supplying timely proof of deliveries and return authorizations

Ensure ticketing aspects are handled and majority of merchandise is properly ticketed at the vendor level

Maintain weekly booking and shipping reports

Responsible for assistance with appointment scheduling, line setup and breakdown

Attend appointments with accounts; take notes during appointments and follow-up after when needed

Other duties as assigned

Qualification

Customer service experienceWholesale/retail knowledgeCommunication skillsProblem-solvingAttention to detailBlue CherryEDI skillsMicrosoft Office

Required

Working knowledge of the wholesale/retail industry

Excellent communication/listening skills and experience in conflict resolution

Self-motivated and results oriented

Strong verbal and written comprehension

Strong sense of professionalism and ability to maintain confidentiality

Willingness to put in extra time of own free will

Able to identify and solve problems in a timely manner

Strong attention to detail

Proficient with Microsoft Office

This position requires full time hours from our Costa Mesa location

Preferred

2+ years preferred customer service experience working in customer service

Bachelor's degree preferred

Blue Cherry & EDI skills a plus

Company

The Levy Group, Inc.

Ever since our great-grandfather, Lou Levy, opened his first coat factory in 1946, each of our products has been meticulously crafted to deliver timely fashion and exceptional quality.

Founded in 1946

New York, New York, USA

51-200 employees

https://www.thelevygroupinc.com/

H1B Sponsorship

The Levy Group, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (4)

2024 (2)

2023 (1)

2020 (2)