Landura Management Associates ยท 14 hours ago
Site Manager
Arden, NC
Full-time
Onsite
Entry Level
$21/hr - $22/hr
1+ years expLANDURA MANAGEMENT ASSOCIATES is seeking a highly motivated and enthusiastic individual to serve as a FULL-TIME Site Manager for an apartment complex. The role involves marketing and leasing units, supervising maintenance staff, and ensuring resident satisfaction through excellent customer service.
Management ConsultingProperty ManagementReal Estate
Responsibilities
Greets prospective residents, qualifies, determines needs and preferences. Professional presents community and specific apartments while communicating features and benefits
Lease apartments according to marketing plan and schedule while maintaining strong customer service
Maintain a courteous and helpful attitude
Deliver timely and remarkable customer service to all residents and prospective residents
Maintains awareness of local market conditions and trends. Contributes ideas to the Regional Property Manager for marketing the property and for improving resident satisfaction and/or retention
Be aware of company and community policies and be able to explain them to residents and prospective residents
Follow established procedures to maximize resident satisfaction and retention
Maintain accurate resident files in accordance with company policy
Resolve minor resident complaints and/or conflicts
Collection of all Security Deposits, Rent and Fees. Follow company accounting and banking procedures (Scanned onsite using Yardi Systems CheckScan)
Process Move-In, Move-Out and Annual Certifications with our Compliance Team using Yardi Voyager and Rent Cafe
Supervising the Maintenance staff to ensure Maintenance Requests and Unit Turns are completed in a timely manner by Company Policy
Follow All Federal, State and Local Fair Housing Law
Process Invoices within the Yardi Voyager system using PayScan (Attaching Backup)
Obtain Bids, Approval and Supervise Third-Party Contractors
Perform other duties as assigned by the Regional Property Manager
Qualification
Required
Minimum 1-year experience
Must have strong customer service skills
Must be a safety-conscious individual with a good work ethic
Dependable transportation and a valid DL are required
Be able to Pass the Company Background Check
Basic Computer Skills
Proficient with Microsoft Office (Outlook, Word and Excel)
Preferred
Knowledge of LIHTC / USDA RD / HUD property management concepts, practices and procedures a plus
Experience with Yardi Voyager is a plus
Benefits
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Company
Landura Management Associates
Landura specializes in the management of apartment communities, primarily affordable housing.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Scott Alderman
Chief Operating Officer
Company data provided by crunchbase