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Sony Interactive Entertainment · 8 hours ago

Staff Technical Product Owner, Generative AI

United States, San Mateo, CA

Full-time

Hybrid

Senior Level, Lead/Staff

$226K/yr - $338K/yr

5+ years exp

Sony Interactive Entertainment is a global leader in entertainment known for its PlayStation products and services. The Technical Product Owner for Generative AI & Communications will drive AI-native engineering enablement products, focusing on automation of workflows and enhancing GenAI literacy across the organization.

Consumer GoodsMusicVideo Games

Work & Life Balance

H1B Sponsor Likely

Responsibilities

Own end-to-end coordination of GenAI/agentic AI projects : setting milestones, breaking goals into deliverables, designing progress-tracking systems, identifying and mitigating risks, and coordinating cross-functional teams

Automate recurring non-technical workflows : ticket creation, sprint planning, backlog grooming, and playbook/runbook updates to reduce manual overhead

Maintain a multi-quarter roadmap for all AI-native products, balancing new feature development, debt reduction, and operational automation

Identify repetitive, non-operational tasks across the engineering org and implement automated solutions (bots, scripts, integrations)

Partner with DevOps and MLOps to embed automation in daily standups, reporting, and documentation updates

Design and maintain a comprehensive set of technical assets: API references, SDK guides, “how-to” tutorials, architecture overviews, and best-practice playbooks. Establish and enforce documentation standards (style, structure, version control) to ensure consistency and discoverability

Develop curricula and deliver hands-on workshops, webinars, and office hours to teach GenAI fundamentals (LLMs, prompt engineering, agent frameworks) and advanced workflows

Create self-guided labs and sample projects that enable developers and ops teams to practice and validate new skills

Partner closely with AI Solutions Architects, Agentic Systems Engineers, ML Engineers, and Product Managers to gather use cases, review technical accuracy, and prioritize content topics

Solicit and incorporate feedback from learners and stakeholders to continuously improve documentation quality and training effectiveness

Manage and curate content on documentation platforms (Confluence, Docusaurus, internal wikis), ensuring easy navigation and searchability

Cultivate internal community forums or “knowledge hubs” where teams can share tips, code snippets, and success stories

Qualification

Product ManagementGenerative AIWorkflow AutomationAgile MethodologiesDocumentation ToolingTechnical WritingCommunity BuildingCommunication SkillsCollaboration

Required

Bachelor's or Master's degree in Computer Science, Engineering, or related field

5+ years of product management experience in AI/ML or software engineering contexts

Proven track record automating workflows and integrating tooling in Agile teams

Exceptional written and verbal communication skills, with a portfolio of technical content

Hands-on understanding of Generative AI, LLMs, and agentic-AI paradigms

Preferred

Direct experience with Generative AI and agentic systems (LLMs, retrieval-augmented generation, prompt engineering)

Familiarity with documentation tooling (Markdown, Docusaurus, Sphinx, MkDocs, or Confluence)

Experience creating interactive labs using Jupyter notebooks, GitHub Codespaces, or similar environments

Background in developer advocacy or teaching technical workshops, hackathons, or bootcamps

Prompt & Content Design: Expertise in prompt patterns, UX writing, and version control for prompt assets

Cloud & DevOps: knowledge of Kubernetes, Terraform/CloudFormation, and CI/CD pipelines (GitHub Actions, Jenkins)

Evaluation & Feedback: Test automation for tutorial validation; familiarity with user feedback tools (Surveys, analytics dashboards)

Community Building: Experience moderating forums or managing developer communities

Benefits

Medical

Dental

Vision

Matching 401(k)

Paid time off

Wellness program

Coveted employee discounts for Sony products

Bonus package

Company

Sony Interactive Entertainment

Sony Interactive Entertainment is responsible for the PlayStation brand and family of products and services.

Founded in 1993

San Mateo, California, USA

10001+ employees

https://www.sie.com

H1B Sponsorship

Sony Interactive Entertainment has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (290)

2024 (258)

2023 (208)

2022 (279)

2021 (210)

2020 (213)