Walmart · 4 hours ago
(USA) Operations Manager
Tampa, FL
Full-time
Onsite
Entry, Mid Level
$65K/yr - $80K/yr
1+ years expWalmart is a leading retail company, and they are seeking an Operations Manager to oversee community outreach programs and ensure compliance with company policies. The role involves supervising associates, enhancing customer service, and driving financial performance while promoting a culture of belonging and integrity.
E-CommerceGroceryRetailRetail TechnologyShopping
Responsibilities
Initiates directs and participates in community outreach programs by encouraging and supporting associates and managers in serving as good members of the community establishing and maintaining relationships with key individuals or groups in the community representing the company to various external organizations and championing company-sponsored programs events and sustainability efforts to associates customers and the local community
Ensures compliance with company policies and procedures by holding hourly associates accountable analyzing and interpreting reports implementing and monitoring asset protection and safety controls maintaining quality assurance standards overseeing safety and operational reviews developing and implementing action plans to correct deficiencies and providing direction and guidance on executing company programs and strategic initiatives
Provides supervision and development opportunities for hourly associates in assigned area by hiring training mentoring and actively listening to associates assigning duties evaluating performance and providing recognition setting clear expectations communicating expectations consistently and effectively promoting a belonging mindset in the workplace and providing tour to teach feedback to ensure business goals are achieved
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBW service model managing and supporting customer service initiatives ensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high quality customer experience
Assists store manager in driving the financial performance of the Facility by ensuring that sales and profit goals are achieved reviewing and evaluating PL Profit Loss statements assisting the management team in controlling expenses to ensure they are indexed to sales developing and implementing plans to correct any deficiencies in financial performance and participating in analyzing economic trends and community needs for budget forecasting
Coordinates completes and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning
Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace
Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy: and providing direction and guidance on applying these in executing business processes and practices
Respect the individual: Builds high-performing teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform
Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence
Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments
Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmart's goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving
Act with Integrity: Acts in a selfless manner and is consistently humble self-aware honest fair and transparent
Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans
Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and long-term priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans
Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes
Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change
Qualification
Required
2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.)
Preferred
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Benefits
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Company
Walmart
Walmart is a retail corporation that operates several chains of supermarkets, discount stores, and e-commerce platforms. It is a sub-organization of Walmart Family Mobile.
10001+ employees
H1B Sponsorship
Walmart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4127)
2024 (3905)
2023 (3184)
2022 (3818)
2021 (2839)
2020 (1893)
Funding
Current Stage
Public CompanyTotal Funding
$5B2023-04-15Post Ipo Debt· $5B
1972-08-25IPO
Leadership Team
John Furner
President and Chief Executive Officer, Walmart U.S.
Steve Schmitt
EVP & CFO Walmart U.S.
Recent News
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2026-01-13
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