Consumer Bank Product Partner Planning & Engagement Lead jobs in United States
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Chase · 1 month ago

Consumer Bank Product Partner Planning & Engagement Lead

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. As the Partner Planning & Engagement Lead for the Consumer Bank agile product portfolio, you will support the alignment of product investments and roadmaps to Consumer Bank Strategic Objectives while collaborating with cross-functional partners to enhance business outcomes.

BankingFinancial Services

Responsibilities

Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
Align partner product priorities to CB strategic business objectives and desired P&L outcomes
Establishes a partner communication framework to create awareness and alignment to business objectives and product priorities
Partners closely with Product Owners, Technology Leads, Design Leads and Data Owners to track roadmap execution, capacity, dependencies, risks, and performance metrics
Ensures Consumer Bank stakeholders are aligned to capabilities being built by product partners that impact the Consumer Bank business and customers
Drive operational process improvements, facilitate adoption of agile product development best practices and resolution of escalated issues
Prepare senior management updates and synthesize complex information into executive level communications
Support special projects and executive requests

Qualification

Program managementOperational effectivenessAgile methodologiesJira/Jira AlignMicrosoft SuiteConfluenceAnalytical skillsStakeholder managementFinancial services experienceOrganizational skillsProject managementCommunication skillsAttention to detail

Required

5+ years of experience or equivalent expertise in program management or performance optimization
Proven ability to manage and implement operational effectiveness initiatives
Proven ability to operate within the product development life cycle and agile methodologies
Proficiency in agile methodology, Jira/Jira Align, Microsoft Suite (Word, PowerPoint, Excel), and Confluence
Strong organizational and project management skills, with the ability to manage multiple high-priority initiatives simultaneously
Demonstrated capability to influence, align, and build consensus among stakeholders across the organization to drive successful outcomes
Skilled at translating complex information into clear, engaging, and persuasive messages that resonate with senior audiences
Exceptional attention to detail and strong analytical skills

Preferred

Experience in financial services and consumer banking

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Company

Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.

Funding

Current Stage
Late Stage

Leadership Team

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Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
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Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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Company data provided by crunchbase