Apply on Employer Site

Denver Center for the Performing Arts · 2 days ago

Manager, IT - Data & Applications

Denver, CO, US

Full-time

Onsite

Mid, Senior Level

$105K/yr - $115K/yr

5+ years exp

The Denver Center for the Performing Arts (DCPA) is one of the largest non-profit theatre organizations in the nation, presenting Broadway tours and producing theatre, cabaret, musicals, and innovative, immersive experiences. This position is responsible for providing leadership and support of the organization’s selection and use of applications, data and systems, collaborating with the IT leadership team to meet the organization's IT priorities and ensuring effective management of the application environment.

Non Profit

Responsibilities

Serve as the primary responsible contact for the DCPA’s application, ticketing and systems and services

Lead and facilitate discussions and decisions regarding the selection, implementation and management of applications, systems and services that support the DCPA’s mission

In collaboration with the VP of IT and the Director of IT, Project and Business Relationship Management, establish an enterprise application and data management strategy

Analyze department workflow and delegate projects to ensure departmental and organizational goals are met

Hire, train, lead and develop direct reports to align with the organizational goals and strategic direction

Assist the VP of IT in implementing long and short-range strategic objectives, operating business plans, and policies

Represent DCPA’s interests in actions, communications, and decisions

Enhance DCPA’s position as an innovator/thought leader/change agent in the field of live theater

Act in a leadership role in the implementation of corporate initiatives/strategic planning/innovation management

Actively work to create an engaged, diverse, high-performing organization

Provide guidance for, coordinate and support the implementation and integration of DCPA’s application, ticketing, event management, and data tools, systems, and services

Provide guidance and establish standards with respect to data usage and analysis across the DCPA’s different business teams

Establish training and support materials and management processes and standards appropriate with the DCPA’s use of application, ticketing, data and event management tools, systems, and services with goal of achieving an intermediate functioning level for all primary users

Develop and maintain recovery/business continuity plans for application, ticketing and data tools, systems, and services in the event of disaster or damage and facilitate correction of any problem or failure

Serve as escalation point for high level troubleshooting

Project Management

Management Reporting

Establish and maintain relationships with technology vendors and consultants

Qualification

SQLTessituraData managementPower BICRM systemsProblem solvingCommunication skillsProject managementDetail orientedInitiative

Required

5-7 years of experience working in SQL, SQL Server Management Studio, Visual Studio, Power BI, Excel

Ability to establish relationships with business community

Ability to take initiative in learning and implementing new concepts and technologies

Detail oriented with demonstrated problem solving ability

Highly developed verbal and written communications; proven ability to explain and describe technology in layman's terms

Demonstrated knowledge of show ticketing systems and processes

Ability to manage and influence in a cross-functional organization, with diverse stakeholders with varying degrees of influence and authority

Ability to manage multiple projects, activities and tasks simultaneously

Preferred

Bachelor's degree (computer-related field preferred), or equivalent experience

5-7 years of experience working in enterprise data systems such as CRM's, ERP's, financial systems, etc.; experience in show ticketing CRM systems such as Tessitura, AudienceView strongly preferred

2-5 years prior management experience preferred

Prior experience with Tessitura is highly desirable

Benefits

Medical

Dental

Vision

Disability

Flexible Spending Accounts

Life Insurance

Pet Insurance

401k Plan with employer contributions

Time off benefits including personal days, sick days, vacation days and 10 paid holidays.

Company

Denver Center for the Performing Arts

The Denver Center for the Performing Arts is an exhilarating mix of Broadway shows, Tony Award-winning plays, backstage tours, theater classes and dazzling venues.

Founded in 1979

Denver, Colorado, USA

201-500 employees