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Race Communications · 10 hours ago

Sales Manager - Chico, CA

Cohasset, CA

Full-time

Onsite

Mid, Senior Level

$70K/yr - $70K/yr

1+ years exp

Race Communications is a fiber internet provider committed to connecting California communities since 1994. As the Sales Manager, you will drive company revenue by managing inside and outside sales associates, maximizing sales opportunities, and contributing to the growth of the organization.

InternetTelecommunicationsWired Telecommunications

Growth Opportunities

No H1B

Responsibilities

Manages both inside and outside sales teams with an emphasis on departmental operations, sales objectives, and relationship-building with potential customers

Helps train and provides direction to the sales team, including participation in the hiring process, making promotional recommendations for team strengthening, and supporting disciplinary process

Provides ongoing team support and feedback, as well as formal and informal performance reviews for the sales team

Manages sales team members' schedule and daily assignments to ensure effective performance and growth

Leads by example, instilling trust and confidence in the sales team to drive their success

Supports the development of Sales relationships with key contacts, sales leads, and decision-makers within the markets, cities, and municipalities the company serves

Communicates sales details and information to the Senior Sales Manager, including customer acquisition trends, product sales, and other key performance indicators (KPIs)

Keeps the sales team informed about competitive activities, industry trends, and other relevant information

Collaborates closely with other department heads to ensure proper downstream communication and alignment of objectives

Plans, arranges, and executes sales meetings to optimize sales efforts and reinforce strategies

Collaborates with peers and department leads to develop strategies that align with company objectives and maintain sales numbers

Attends community events in both new and existing markets to promote the company's presence and connect with potential customers

Establishes sales goals for the department with guidance from the Senior Sales Manager and adjusts goals as needed to meet evolving objectives

Communicates with the marketing team to align departmental and company goals and objectives, ensuring a cohesive approach to sales and marketing efforts

Maintains vehicle/equipment pre-op/post-op to be prepared to perform required duties

Maintains a clean driving record as defined by the current fleet insurance underwriter

Spends a significant portion of the workday traveling in a vehicle visiting various locations and spending time both indoors and outdoors, including businesses and/or residents depending on the nature of the job

Adheres to safety protocols and guidelines outlined in the Race employee handbook and job description to promote a safe work environment

Ensures that the team adheres to established policies and procedures outlined in the Race Communications Employee Handbook, promoting a culture of compliance and accountability in line with organizational standards

Leads the training and mentoring of new team members, ensuring they gain the essential skills and knowledge to perform their roles effectively and safely. Works proactively to develop a long-term training strategy for the team's growth and performance improvement

Oversees employee support across various practices within the department, ensuring that issues are addressed in alignment with company policies, applicable laws, and organizational values. Manages conflicts and fosters collaboration across functions

Guides the team to achieve long-term goals by setting performance standards, motivating the team, and providing regular, actionable feedback to help team members achieve personal and organizational objectives

Ensures that timecard submission is accurate, timely, and in compliance with payroll deadlines, while addressing any discrepancies or issues. Provides direction on resolving payroll matters and ensures the team is properly supported in this process

Identifies broader team training needs, working to implement programs that drive professional growth and elevate team skills, while ensuring development is in alignment with company objectives and future growth

Manages interpersonal issues within the team by facilitating solutions-oriented approaches, resolving conflicts effectively, and maintaining a positive, high-performing work environment that supports collaboration and mutual respect

Ensures the team has the necessary tools, resources, and support to succeed. Manages resources effectively, tracking progress toward aligned objectives that support both individual team success and overarching company goals

Ensures the team complies with company policies, procedures, and regulatory requirements. Promotes open and transparent communication to maintain alignment and accountability across the team and department

Reports team performance, project updates, and challenges to upper management, using data to recommend improvements or adjustments as necessary to meet organizational targets and improve overall team performance

Takes a leadership role in the direct supervision of team members, including interviewing, hiring, and training employees. Plans, assigns, and directs work, ensuring performance evaluations, rewarding achievements, and disciplining where needed. Addresses complaints, resolves problems, and supports overall team dynamics

Qualification

Sales managementCoaching sales professionalsNegotiation skillsBilingual communicationMS Office proficiencyCustomer relationship buildingPerformance managementTeam collaboration

Required

Eligibility for US Employment without sponsorship

Minimum of 18 years of age

Bachelor's degree (B.A./B.S.) or equivalent, one to three to five years related experience

A valid driver's license, subject to successful verification through a DMV check, is mandatory

Advanced negotiation and account management capabilities driving sustained revenue growth

Experienced in coaching and developing sales professionals to improve performance and retention

Ability to work nights, weekends, holidays, and overtime as needed

The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication

Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications

Functional use of common office equipment, computers, and office software

Preferred

equivalent combination of education and experience is preferred

Bilingual communication skills are considered a plus, particularly when serving diverse communities

Benefits

100% Company-Paid Medical and Dental Benefits

Free Fiber Internet Service

Company

Race Communications

Race Communications is one of California’s leading telecommunications and fiber technology companies, offering a full range of communications services and competing in over 25 markets with investments totaling $150M in recent years.

Founded in 1994

South San Francisco, California, USA

51-200 employees