NOVALINK SOLUTIONS LLC · 22 hours ago
Software Engineer \- Project Lead
West Columbia, South Carolina, United States
Full-time
Onsite
Mid, Senior Level
5+ years expNOVALINK SOLUTIONS LLC is seeking a Software Engineer - Project Lead to join the South Carolina Department of Health and Human Services (SCDHHS). The role focuses on managing the System Center Service Manager infrastructure, developing workflows, and interacting with various stakeholders to fulfill service requests and improve efficiencies.
Information ServicesProfessional ServicesTelecommunications
Responsibilities
The Service Manager Engineer will report to the SCDHHS Bureau Chief of Information Technology Services. They will work with SCDHHS business units to collect and develop requirements for Service Manager requests. The position is focused on administration and creation of new requests
Work with System Center Orchestrator. Create new orchestrator workflows, maintaining, and updating workflows
Work with Cireson. Maintain and update software and work with vendor to fulfill service requests. Updating JavaScript for service requests
Maintain, update, patch System Center, Orchestrator, and Cireson
Interact with staff, other team members, all levels of management and internal and external organizations, including vendors performing outsourced work, in the compilation and management of information needed for Service Manager requests
Work with technical staff and business stakeholders to create deliverables and artifacts that are intended for audiences of varying levels of technical knowledge
Serve as a Subject Matter Expert (SME) and/or Point of Contact (POC) for developing and managing processes related to the Service Manager environment
Make recommendations on specific improvements in efficiency, effectiveness, report template and structure, and productivity to leadership
Act as a liaison between the technical team and management from various stakeholder areas including executive level management
Some after hours project and platform support will be expected
Develop and refine Service Manager request intake process for SCDHHS
Maintenance and Patching of Service Manager environment and make recommendation about future improvement opportunities
Acting as the lead on a project to migrate the existing Service Manager environment to an updated and current standard
Experience with major project implementation
HIPAA, CDC, and other network infrastructure and server networks
Qualification
Required
Minimum 3 years of working in a development role supporting MS System Center, demonstrating a deep understanding of services & features, site design & best practices
Minimum 3 years of administrative experience in MS Azure
Minimum 5 years of administrative experience in MS Servers
Minimum 3 years' experience in an IT methodology framework. (i.e. ITIL, MITA…)
Bachelors Degree and/or 5 years of related work experience
Preferred
Working knowledge of System Center Service Manager
Working knowledge of Cireson
Working knowledge of System Center Orchestrator
Working knowledge of JavaScript
Working knowledge of PowerBI
Working knowledge of SQL
Working knowledge of HTML
Working knowledge of XML
Working knowledge of PowerShell
Experience with healthcare and healthcare related requirements
MS Server Admin Certifications
Company
NOVALINK SOLUTIONS LLC
Novalink Solutions LLC (Novalink) is a global consulting and engineering services company.
51-200 employees
H1B Sponsorship
NOVALINK SOLUTIONS LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (30)
2023 (38)
2022 (25)
2021 (26)
2020 (20)
Funding
Current Stage
Growth StageCompany data provided by crunchbase