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Sunoco LP · 2 days ago

Associate Specialist - Account Management

Dallas, TX

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 47 U.S. states. The Associate Specialist - Account Management role is essential in developing customer relationships, managing account processes, and driving sales growth within assigned territories.

FuelOil and GasWholesale

Responsibilities

Developing relationships with current customers, negotiates deals, develops proposals, presents, and closes deals within all financial EBITDA metrics/targets

Managing the daily processes of account management across assigned territory, utilizing market and customer intel to deliver optimal ebitda and volume results and responding to and resolving any customer-related issues quickly and satisfactorily

Utilizing our competitive advantages in supply strength to grow our customer base and EBITDA , as well as identify new markets for growth

Communicating heavily across all internal channels: Business Development, Pricing, Supply and Trading, Customer Set Up, Customer Solutions, Accounting, and back-office personnel

Developing and growing targeted development areas

Traveling to potential client locations to develop and maintain business

Identifies prospects in growth markets, working in tandem with Business Development to win customers and grow volume in specified Development Markets

Determines prospects needs, providing economical solutions for each that demonstrate value, satisfying the prospect while achieving sales goals and Sunoco financial objectives

Accurately reports sales activity and key performance metrics at regular cadences

Establishes relationships with existing businesses and capitalizes on opportunities in target growth markets

Meets annual budget and growth requirements for assigned geography through thorough understanding of existing customer base and market, and by effectively adapting to market conditions

Effectively resolves all customer facing issues from Salesforce cases such as billing, loading, and drafting, and proactively handles customer complaints

Utilizes Salesforce to create and maintain a strong sales pipeline with detailed customer information. Records opportunities through each phase of the sales funnel to effectively expand business with existing customers

Clearly articulates ongoing activity with leads, opportunities, proposals made/excepted/rejected and anticipated closings. Keeps management apprised of competitive initiatives and challenges

Provides critical thinking to overcome objections to successfully complete negotiations

Attends tradeshows/conferences as appropriate to reinforce relationships and to grow opportunity pipeline while maintaining awareness of competitive industry practices

Effectively takes ownership of new accounts from Business Development to increase volume and ebitda for new customers

Understands daily hedge forecast model, supply position, and sales volume at terminal level, and territory market dynamics, and reacts timely to changes across these platforms

Prepares and presents RFP, Bid, and Contract pricing and volume, while recognizing other deals in the given marketplace to avoid issues with our existing customers and supply

Creates and presents professional proposals/offers for prospective accounts. Works with Supply/Trading/Operations to develop and execute contracts/agreements

Acts as a business consultant with a credible source of industry and market knowledge

Effectively utilizes technology, programs, and platforms (i.e. Salesforce, Right Angle, Concur, etc.) for all phases of the sales process

Represents Sunoco LP with credibility and integrity

Effectively communicates with management and internal channels to align growth strategy by market, by customer, and by terminal supply point