WEHCO Media Inc · 5 hours ago
Systems Administrator/Technician
Fayetteville, AR
Full-time
Onsite
Entry Level
1+ years expWEHCO Media, Inc. is a dynamic and innovative privately-owned multimedia company with a rich history from 1909. They are seeking a Systems Administrator/Technician responsible for managing LAN/WAN computing systems, providing daily support to users, and handling equipment requests. The role involves troubleshooting, user account management, and assisting with special projects.
BroadcastingInternetNewsPublishingSocial MediaTelecommunications
Responsibilities
Responsible for responding to inbound calls or emails regarding issues with servers, applications, printers, PCs, hardware or phones
Provides daily support to local users and outlying bureaus
Reviews and acts on requests to move, change, install, repair, or remove equipment, such as modems, cables, and wires, as needed
Provides application and system training via phone or in person with customers, as required
Create, reset, close user accounts on internal systems and applications as required
Involved in day-to-day system administration activities, ensuring safety, security, and stability for the corporate environment
Track issues and document status until completion
Good attendance is required
Assisting with special projects
Performs other duties as assigned
Qualification
Required
High School diploma or equivalent required
Ability to travel to local satellite offices as required
Experience with networking and basic knowledge of TCP/IP, Mac, and Windows Operating Systems required
Knowledge of, or ability to learn, how to service and repair Linux, Windows, and Macintosh computer systems
Knowledge of MS Office, Client/Server Applications and hardware, printers, and related office equipment
Knowledge of security best practices, install and configure desktop and server platforms, including peripheral equipment
Knowledge of Adobe publishing products
Ability to problem solve and quickly troubleshoot complex issues
Ability to work one on one with users and excellent verbal skills
Ability to understand verbal instructions and work to completion
Ability to read and follow written instructions and manuals, working to completion
Ability to follow documented processes and procedures
Ability to get along well with others in a stressful environment
Ability to follow the Company policies and procedure
Must possess or be able to obtain a VALID driver's license
Driving record must meet the requirements set in the 'Personal Vehicles Used for Company Business' policy
Must have and provide own reliable transportation
Must provide proof of insurance with the Company listed as an Additional Interested Party
Lifting up to 50 pounds from a level of 0 inches to a level of 72 inches
Sitting up to 8 hours per day
Walking and climbing stairs up to 4 hours per day on a concrete surface
Standing up to 4 hours per day on a concrete surface
Twisting, kneeling, bending, and wrist movements are required
Finger dexterity is required
Preferred
One plus year experience working in computing environments or Comptia A+ preferred
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance
Company
WEHCO Media Inc
WEHCO Media, Inc.
11-50 employees
Funding
Current Stage
Early StageRecent News
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