Apply on Employer Site

AXA XL · 3 days ago

Claim Specialist- Property

Hartford, CT

Full-time

Onsite

Mid Level

$94K/yr - $148K/yr

AXA XL is a leading provider of risk solutions, and they are seeking a Claims Specialist in their Property division. The role involves managing complex insurance claims, particularly in Equipment Breakdown, and collaborating with various teams to achieve optimal outcomes for clients.

ConsultingCustomer ServiceFinanceInsurance

Comp. & Benefits

No H1B

Responsibilities

Proactively manage assigned claims across Property while setting and implementing the Adjustment plan for these claims. Ensure all documentation is present in the file, and that Claim Handler Guidelines and protocols are followed

Using technical skills, handle the complex and challenging claims within authority level and specialization. The Claims Specialist main specialization would be Equipment Breakdown in addition to supporting General Property, Energy, Construction and E&S losses to balance the workload

As claim file owner, collaborate with Claims Manager and Practice Leaders on large and complex losses to achieve optimum file outcome for the client and AXA XL, determine if / which external vendors to engage, and establish strategic plan with vendor, identify Large Losses and ensure all steps are taken to achieve the best outcome for the client and AXA XL (including those claims within authority level)

Partner with internal and external counsel in setting and pursuing effective and cost-efficient litigation strategies for claims in litigation

Work with management and Claims Legal to identify and select appropriate counsel

Proactively manage expenses through thoughtful expense management and claims best practice

Active participant in Quality review process

Seek to identify new and improved processes. Embrace short and long-term improvement initiatives, and actively participate to understand and embed any new initiatives

Assist Underwriters with policy review and drafting initiatives, participate in external marketing and business development activities. Share lessons learned and other identified trends to improve risk assessment and underwriting process

Coordinate and manage communication with internal and external stakeholders (e.g., underwriting, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service

Produce internal reporting in support of best practice and reserving guidelines

Identify, monitor and report on emerging liability and coverage trends

Keep current on state/territory regulations and issues as well as industry activity and trends

Qualification

Claims handlingEquipment BreakdownInsurance industry knowledgeMulti-state legal knowledgeAnalytical skillsCustomer service skillsMicrosoft Office SuiteProfessional DesignationsState Claims Adjusters licenseInterpersonal skillsCommunication skillsNegotiation skillsProblem-solving skillsTeamwork

Required

Knowledge of the insurance industry, claims, and the insurance environment

Ability to work in a fast-paced environment and multi-task

Possesses a functional and developing knowledge of multi-state legal statutes and procedures

Displays a thorough functional knowledge and skill of claims handling specific to assigned area

Customer service, interpersonal, communication and negotiation skills

Analytical and problem-solving skills

Ability to make critical business decisions effectively

Knowledge of Microsoft Office Suite as well as other business-related software

Excellent oral and written communication skills

Bachelor's degree

Ability to work effectively in a team-oriented environment

Preferred

Intermediate experience handling claims with a focus on Equipment Breakdown in addition to Energy, Property & Construction, and other specialty areas preferred

Professional Designations preferred

Requisite State Claims Adjusters licenses preferred, or Candidate will commence acquisition of same