Quant Analytic Senior Associate - Customer Loyalty Analytics jobs in United States
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Chase · 6 hours ago

Quant Analytic Senior Associate - Customer Loyalty Analytics

position300 N King St, Wilmington, DE, 19801, US
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. In the role of Quant Analytics Senior Associate within the Customer Loyalty Analytics team, you will support analytics projects to improve customer experience and collaborate with cross-functional teams to derive insights from data. This position offers the opportunity to influence business decisions and enhance analytical capabilities through advanced tools and methodologies.

BankingFinancial Services

Responsibilities

Leverage analytical applications (SQL, Alteryx, Python, Tableau, Adobe Analytics, Competitive Intelligence) to analyze complex data sets
Clean, transform, and interpret trends and patterns in data
Facilitate identification of KPIs and conduct trend analysis, segmentation, and optimization
Lead partnerships with Customer Experience Groups to advise on strategies and deliver actionable analysis
Stay updated on AI, Machine Learning, and Generative AI trends to enhance analytical capabilities
Prepare and deliver presentations with compelling data narratives for executive audiences
Document data lineage and scope analytics projects
Develop hypotheses and conduct data analysis to generate insights
Collaborate with cross-functional teams to improve customer experience
Present findings in regularly scheduled analytics meetings and Business Unit Reviews

Qualification

SQLPythonData managementAdvanced analytics toolsData architectureAIMachine LearningProactive mindsetEffective communicationCollaboration skills

Required

2+ years of related experience
Bachelor's degree in a quantitative or related field
Technical knowledge of data management, governance, big data platforms, and data architecture
Structured thinker with effective written communication skills
Ability to present fact-based recommendations clearly and concisely
Superior written and oral communication skills
Ability to communicate effectively with all levels of management and business partners
Proactive and results-driven with a proven track record of execution

Preferred

Master's degree or PhD in a relevant field
Experience with advanced analytics tools and methodologies
Familiarity with AI, Machine Learning, and Generative AI applications in analytics
Experience delivering presentations to executive audiences
Demonstrated ability to “tell a story” with data
Experience working in cross-functional teams
Strong business judgment and collaboration skills

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Company

Chase

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Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
dateFounded in 2000
location
New York, New York, USA
people-size10001+ employees
web-link
https://www.chase.com/

Funding

Current Stage
Late Stage

Leadership Team

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Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
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Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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