NEOGOV · 21 hours ago
Training & Development Analyst
NEOGOV is part of the City of Raleigh, seeking a motivated and experienced Training and Development Analyst to oversee the training program for their Recreation Management Software. The role involves serving as the lead instructor, assisting in curriculum development, and responding to staff inquiries related to software transactions and data entry.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Oversee training program for the RMS
Serve as the lead instructor for the RMS
Assist in curriculum development, training documentation, resource libraries, and software permissions/roles
Respond to requests for information, clarification and assistance from department staff related to recreation management software transactions, modules, software upgrades, and data entry
Assist with special projects as assigned
Qualification
Required
Bachelor's Degree in Education, Business Administration, Instructional Design, or related field
3 to 5 years' experience in training and development, adult education, or related field
Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted
Valid NC Class C Driver's License or the ability to obtain within 60 days of hire
Knowledge of best practices related to software training and curriculum development
Knowledge of Microsoft Office suite including Outlook, Excel, and Word
Knowledge of accounting software
Knowledge of recreation management software
Skill in public speaking/teaching
Skill in special project management and innovation, multitasking
Ability to communicate clearly and concisely, both orally and written
Ability to keep accurate records and prepare and submit factual data in written reports or statements
Ability to carry out job responsibilities in a self-directed and autonomous manner
Ability to establish and maintain cooperative relationships with those contacted in course of work
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-11-14
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2025-10-31
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