Mercy · 17 hours ago
Manager-User Experience Design
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expMercy is a healthcare organization seeking a User Experience (UX) Design Manager to oversee their digital design team. This role involves collaborating with various stakeholders to enhance Mercy's online assets and ensure a consumer-centered design approach that aligns with the organization's values and strategic goals.
AssociationChild CareFertilityHealth CareRehabilitation
Responsibilities
Oversees Mercy's consumer-centered digital design team
Collaborates with User Interface (UI) designers, developers, product managers, and executives throughout the planning and development lifecycle
Ensures consistent brand application
Aligns with strategic growth goals
Reflects Mercy Values in all departmental operations
Adheres to our mission and service standards
Qualification
Required
High school diploma or equivalent
8+ years of experience as a user experience designer or interaction designer, or similar role
2+ years of experience managing a collaborative design team
Experience leading design for a variety of form factors including: mobile, desktop and hardware interfaces
Experience leading and delivery of full life-cycle design projects, from design strategy through execution
Mastery of Adobe Creative Suite, Microsoft Office and Web Design/Layout required
Experience with HTML, video, flash, content management systems and copy-editing a plus
Demonstrated ability to create human-centered design solutions, showcasing a strong and unique creative vision through a comprehensive portfolio
Ability to adapt to the fluidity of the healthcare industry, recognizing and responding to the evolving needs of the ministry
Must embrace change and lead the department through transitions with a proactive approach
Fluency in best practices for web-based information architecture and design, as well as strong knowledge of usability principles and techniques
Excellent communication, presentation, and storytelling skills
Must be a self-starter who can work independently when necessary
Must be able to communicate ideas from rough sketches all the way to finished projects in a range of media
Excellent design skills are a must
Must be able to communicate clearly and in writing
Must have strong sense of corporate brand and visual identity
Must exhibit a can-do, problem-solving attitude and be able to thrive in a fast-paced, high-pressured, evolving environment
Displays creativity, flexibility, risk-taking, teamwork and dependability
Meticulous attention to detail
Background managing a rapid prototyping team
Preferred
Bachelor's degree in design, computer science or psychology
UX design certification preferred but not required
Benefits
Medical, dental, and vision coverage
Paid time off
Tuition support
Matched retirement plans for team members working 32+ hours per pay period
Company
Mercy
Mercy is a U.S. health system that provides heart, children’s, and orthopedic care services.
Founded in 1986Saint Louis, Missouri, USA
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$2.2MKey Investors
Patient-Centered Outcomes Research InstituteFCC
2025-04-08Grant
2022-01-14Grant· $2.2M
Leadership Team
Mike Mudd
Chief Operating Officer
David Argueta
President
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