Singing River Health System ยท 7 hours ago
Registration Specialist - Patient Access Services
Singing River Health System is seeking a Registration Specialist for their Patient Access Services. This role serves as the first point of contact for patients, ensuring accurate information gathering for billing and minimizing medical risks while contributing to the Revenue Cycle's success.
Health CareHospitalMedicalNon ProfitSports
Responsibilities
Ensure a pleasant experience for both patients and visitors
Interview patients and/or the patient's representative to obtain complete and accurate demographic, financial, and insurance information required for billing and collecting patient accounts
Conduct screening for all insurance pre-certification requirements
Minimize medical risk to the patient and minimize Health System liability by correctly identifying the patient
Resolve duplicate medical record numbers
Identify the patient with the appropriate identification band
Provide the patient with a copy of the patient's rights and responsibilities, and the Health System privacy practices and proper recording of the patient's privacy wishes
Contribute to the success of the Revenue Cycle by meeting standards for accuracy and attention to detail in registrations and all assigned tasks
Qualification
Required
High school diploma or equivalent required
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training
Must demonstrate keen mental faculties/assessment and decision making abilities
Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone
Must demonstrate strong written and verbal communication skills
Must possess emotional stability conducive to dealing with high stress levels
Must demonstrate ability to work under pressure and meet deadlines
Attention to detail and the ability to multi-task in complex situations is required
Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations
Must possess superior customer service skills and professional etiquette
Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.)
Must have working knowledge of MS Outlook
Work requires the ability to function independently, adapt to workload demands, set priorities, and understand and set goals
Must demonstrate a basic understanding of medical terminology as it relates to patient registration
Must be able to understand all insurance matters regarding policy benefits and managed care contracts, certification, insurance verification and eligibility
Preferred
some college preferred
Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Representative (CRCR) preferred
Experience in hospital or physician office setting performing registration and scheduling, insurance verification, and/or customer service preferred
Company
Singing River Health System
Singing River offers award-winning, comprehensive care for every age and stage.
H1B Sponsorship
Singing River Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (3)
2022 (3)
2021 (4)
2020 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase