FIS · 1 week ago
Sales Manager Senior
Milwaukee, WI
Full-time
Onsite
Senior Level
$139K/yr - $229K/yr
5+ years expFIS is a leading fintech company that provides innovative solutions across various markets. The Sales Manager Senior will lead and execute global client retention and renewal strategies for the Trading & Asset Services Front Office & Portfolio Solutions business, focusing on sustaining renewal revenue and driving growth.
BankingFinancial ServicesFinTechPayments
Responsibilities
Trading & Asset Services Front Office & Portfolio Solutions Renewal Strategy & Execution~
Responsible for continually improving renewal growth & reducing attrition
Single point of accountability for Trading & Asset Services Front Office & Portfolio Solutions renewal book of business
Responsible for the Global Retention Number for the Trading & Asset Services Front Office & Portfolio Solutions Business
Responsible for the Trading & Asset Services Front Office & Portfolio Solutions Business Renewal & Attrition Budget
Identify & execute specific growth and renewal strategies for the Trading & Asset Services Front Office & Portfolio Solutions Business
Act as Co-Ordinator between Renewals, CSM & CX functions to identify and mitigate renewal risk
Ownership of Renewal Long Range Plan with the Trading & Asset Services Front Office & Portfolio Solutions Line of Business Leaders
Continual engagement with sales to ensure teams partner correctly, and renewal manager leads renewals
Drive the add-on (at time of renewal) renewal strategy in partnership with Sales and the Line of Business
Support in leading commercial negotiations at all client tiers – (Enterprise, Tier 2, Tier 3), successfully securing favorable terms and agreements for Trading & Asset Services Front Office & Portfolio Solutions
Client Engagement~ Serve as a senior escalation point for Trading & Asset Services Front Office & Portfolio Solutions clients, ensuring proactive engagement and seamless renewal experiences
Global Team Leadership~ Lead and mentor a high-performing team with Trading & Asset Services Front Office & Portfolio Solutions domain expertise across Europe & North America, fostering collaboration and consistency in client engagement and renewal management. Collaborate with the teams in APAC and MEA on Trading & Asset Services Front Office & Portfolio Solutions renewals
Cross-Functional Collaboration~ Partner with Sales, Line of Business, and Customer Success teams to ensure integrated renewal processes and client lifecycle management
Analytics & Forecasting~ Monitor renewal pipelines, forecast retention revenue, and report on key performance indicators to senior leadership
Process Optimization~ Implement scalable, tech-enabled renewal frameworks that reflect FIS’ commitment to innovation and client satisfaction
Client Advocacy~ Champion the voice of the client internally, leveraging insights to improve product offerings and service delivery
Qualification
Required
Expertise in the Trading & Asset Services Front Office & Portfolio Solutions industry, and the competitive Trading & Asset Services Front Office & Portfolio Solutions Landscape
Strong Trading & Asset Services Front Office & Portfolio Solutions background with a proven track record of leading commercial negotiations (at all client tiers – Enterprise, Tier 2, Tier 3), successfully securing favorable terms and agreements for Trading & Asset Services Front Office & Portfolio Solutions
5+ years' experience in leadership in sales, client retention, renewals, or customer success within a global financial technology or services environment
Demonstrated ability to navigate complex financial landscapes and build strong relationships with clients ranging from Enterprise clients to smaller tiers of corporates
Demonstrated success in managing global teams, fostering collaboration and communication across multiple time zones and cultural backgrounds. Proven ability to navigate cross-cultural dynamics, ensuring cohesive and productive teamwork in diverse environments
Excellent negotiation, communication, and stakeholder management skills
Ability to thrive in a fast-paced, matrixed global organization
Preferred
Experience in Trading & Asset Services Front Office & Portfolio Solutions
Multilingual capabilities are a plus
Bachelor's degree in business, Marketing, or related field (MBA preferred)
Strong analytical skills with the ability to interpret complex data and make data-driven decisions
Proven ability to innovate and implement new strategies to improve client retention and satisfaction
Excellent project management skills with a track record of successfully leading cross-functional initiatives
Strong understanding of global market trends and the ability to adapt strategies accordingly
Benefits
Flexible and creative work environment
Diverse and collaborative atmosphere
Professional and personal development resources
Opportunities to volunteer and support charities
Competitive salary and benefits
Company
FIS
FIS is a fintech firm that provides advance integrated banking, wealth management, risk and compliance, and other solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.5BKey Investors
Goldman Sachs
2025-05-01Post Ipo Debt· $8B
2022-07-06Post Ipo Debt· $2.5B
2018-05-22Post Ipo Equity
Leadership Team
Douglas McAllister
CEO - Ventures / FIS AutoSuite VBO/BPO Operations
Stephanie Ferris
CEO and President
Recent News
2026-01-23
Company data provided by crunchbase