Albertsons Companies · 1 day ago
Grocery Manager 2nd-Baltimore
2801 SMITH AVE, BALTIMORE, MD, 21209, US
Full-time
Onsite
Mid Level
$21.20/hr - $21.20/hrAlbertsons Companies is a leading food and drug retailer in the U.S., committed to innovation and customer service. The Grocery Manager will oversee the operations of the Grocery Department, ensuring excellent customer service, managing inventory, and leading a team of associates to meet store objectives.
Food and BeverageFood DeliveryMeat and PoultryRetail
Responsibilities
Champions corporate and division customer service programs to meet or exceed division customer service goals. Instills a culture of excellent customer service in the department and throughout the store
Responsible for total store operations and directing associates throughout the store, as well as department managers, in the absence of or as needed by the Store Director (see Store Director job description)
My primary duty is management of the Grocery Department. In that regard, plans, organizes, and directs day-to-day operations of the Grocery department, including dairy and frozen food sections. Conducts daily inspections of all Grocery sections and initiates corrective measures to ensure compliance with product quality and product rotation standards. Maintains stock conditions, and ensures compliance with code date standards; cleanliness, sanitation, and safety standards; and security requirements. Controls pricing by following established division pricing guidelines and ensuring compliance with the coupon and discount policies
Implements Company and Division operating and merchandising policies and practices. Controls merchandise shrink. Supervises and participates in store inventory counts. Establishes Grocery Department operating procedures as required for implementation of Company policies, Division directives and Store Director instructions. Implements emergency procedures in the event of equipment and computer software malfunctions or failure
Orders grocery products and maintains inventory levels according to Division directives. Supervises the processing of all reclamation. Maintains orderly and in stock conditions in back room, sales floor, and all grocery department areas
Supervises receiving, storing, stocking, pricing, and merchandising of all Grocery products. May utilize hand trucks, pallet jacks and the bailer. Proper accounts for merchandise received. Handles positive customer and vendor relations. Engages in suggestive selling and other sales techniques. Monitors daily log sheet, purchase report, actual versus projected sales and labor
Prepares and displays appropriate product signage
Under supervision of the Store Director, directs the work of all Grocery Department associates. Schedules Grocery Department associates to ensure adequate coverage and service levels. Directs, motivates, trains, and participates in the hiring of all Grocery Department personnel. Ensures that all associates are instructed in the proper performance of work duties and are knowledgeable about Company policies and procedures
Monitors associate performance and effectively recommend personnel action such as hiring, firing, layoff, promotion, demotion, and disciplinary action. Builds and maintains associate morale. Resolves associate complaints where appropriate and reports action taken to the Store Director. Immediately reports any potential serious policy violations, for matters including but not limited to working off the clock, harassment, food safety and sanitation, discrimination, etc., to the Store Director and assists in appropriate handling. Identify and trains associates with high potential for advancement opportunities
Understands the store and Grocery Department Profit and Loss statement, and plans department promotions accordingly. Frequently communicates sales goals, department performance and sales opportunities to department associates to ensure positive results
Answers and responds to incoming telephone calls appropriately. Receives and appropriately resolves customer complaints and reports to the Store Director as appropriate
Maintains confidentiality concerning associates, store sales, and Company information. Maintains accurate department records
Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures
Attends required training and sales meetings
Provides feedback and recommendations to Store Director or District Manager and Division management teams on operational issues
Qualification
Required
Requires an extensive retail background with prior management experience related to retail operations
Requires a thorough understanding of overall Company practices, policies and procedures
Requires strong written and oral communication skills, good leadership and interpersonal skills, the proven ability to manage and develop people, and the ability to maintain composure in dealing with customers, vendors and co-workers
Ability to be a team player
Ability to supervise employees assigned
Knowledge of employment laws and workplace practices policies is required
Requires knowledge and compliance with state and federal regulations
Friendly, courteous, takes initiative, and maintains composure in dealing with customers, co-workers and vendors
Ability to concentrate and deal with interruptions and customer complaints
Interacts effectively with all levels of personnel, customers, vendors and the public
Analytical ability to handle administrative details such as planning, reporting, meeting operation objectives, scheduling, supervising and making hiring and disciplinary action recommendations
Ability to judge and react to business activity
Knowledge of basic mathematics and weights and measures
Must have knowledge of product variety, product location and perishability
Ability to deal with vendors, customers, the public and government agencies
Ability to work at different times of the day, weekends and holidays and with little or no supervision
Must possess a thorough knowledge of check stand scanning and loss prevention procedures
Must be able to effectively operate and train others in the operation of Front-End cash registers and/or scanning equipment
Must be able to operate ordering equipment
Knowledge and ability to implement emergency procedures in the event of a disaster or equipment or computer software malfunctions
Ability to stand and walk for long periods of time
Frequently reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 80 lbs
May climb ladders
Ability to properly stack, operate fully loaded hand trucks, six-wheel carts and pallet jacks
Manual dexterity and good eye-hand coordination
Mental alertness to ensure safe and accurate completion of work activities
May utilize cleaning supplies and chemicals and safety cutters
Complies with all Company policies including attendance, grooming standards and dress codes
Benefits
Competitive wages paid weekly
Associate discounts
Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
Leaders invested in your training, career growth and development
An inclusive work environment with talented colleagues who reflect the communities we serve
Company
Albertsons Companies
Albertsons Companies is a food and drug retailer that helped in the areas of hunger relief, education, cancer research, and treatment.
Founded in 1939
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.25BKey Investors
Apollo
2025-10-21Post Ipo Debt· $1.5B
2022-10-14Acquired
2020-06-25IPO
Leadership Team
Susan Morris
Chief Executive Officer
Sharon McCollam
President & Chief Financial Officer
Recent News
Retail Insight Network
2026-01-09
2026-01-08
Digital Commerce 360
2026-01-07
Company data provided by crunchbase