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Availity · 9 hours ago

Cloud Solutions Team Lead

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

Availity is a healthcare technology company that delivers revenue cycle and related business solutions for healthcare professionals. The Cloud Solutions Team Lead will develop solutions for internal corporate platforms, focusing on cloud integration and modern desktop technologies while leading modernization strategies and ensuring project delivery.

FitnessHealth CareHospital

Growth Opportunities

No H1B

Responsibilities

Develop and maintain multi-cloud architecture integrating Azure and AWS, provides engineering support for the following: Modern desktop (Windows/Mac operating systems, virtual desktops and DaaS), Entra ID, Microsoft 365 platform, Email and collaboration services, SaaS and application support, Group Policy and Conditional Access Policies, and automation and scripting

Lead modernization strategies: design Azure governance (policies, blueprints, RBAC, cost management), optimize AWS Workspace resources for cost, performance and compliance, and implement identity federation and SSO across hybrid and multi-cloud environments. Identifies opportunities for continuous improvement

Deploy monitoring solutions using Azure monitor, AWS CloudWatch and integrate with SIEM tools. Optimize workloads for high availability and disaster recovery across clouds

Proactively brings future technology trends into planning and decision making to support business objectives. Continue to evolve for scalability, new technologies, and automation. Build business cases for recommendations, sell why we would choose one solution over the other, cost analysis, document the solution design, and work with the engineers to ensure they are building/implementing based on the vision/strategy you are helping to drive

Project delivery – Ensures that project plans are developed for initiatives, updates are communicated, and milestones are met. Ensure delivery of expected business benefits on time and within budget

Teamwork – Serve as a senior resource and mentor in assigned daily support/operations and deployments and ensure solutions meet business requirements, scalability, and established metrics (SLAs). Consults and advises leadership, project teams, support teams and end users on how to optimize corporate systems and platforms

Partner with Networking, Security, Applications and Support teams to deliver integrated solutions

Build and sustain vendor relationships, negotiate contracts, and manage software licensing as assigned

Responsible and accountable for proactive communication and notifications regarding issues and meeting internal customer needs. Build partnerships with key departments and leaders. Communicates plans, project process/status and critical issues to management and team

Observability and Metrics -build and maintain dashboard metrics on environment health and productivity for both IT and business consumption

Participate in On-Call rotation and assist in incident troubleshooting for prompt mitigation of issues

Qualification

Azure EngineeringAWS ServicesMulti-cloud ArchitectureCI/CD PipelinesCloud-based SystemsNetworking KnowledgeDevOps PracticesAutomation ScriptingCustomer Service SkillsAnalytical SkillsDocumentation SkillsInterpersonal SkillsLeadership SkillsProblem-solving SkillsCommunication SkillsTeam ManagementMentoring Skills

Required

Bachelor's degree in Information Technology or equivalent work experience and 10+ years experience in IT Infrastructure, application management and End User Support

Solid knowledge and understanding of cloud-based systems (M365 and AWS), security requirements, infrastructure, systems administration, application systems, networking and computing devices. Must be proficient in the use of Microsoft applications (Word, Excel, PowerPoint, Teams, OneNote, SharePoint, OneDrive, and Outlook)

Strong hands-on experience with AWS services and multi-cloud integration

Deep knowledge of networking, identity and security in cloud contexts

Experience with CI/CD pipelines, DevOps practices, and automation scripting (i.e.: PowerShell)

Strong documentation and governance mindset

Proven ability working on and managing multiple priorities and projects (medium to large projects) and rolling out IT systems and services across various technology platforms. Under minimal supervision, thrives in a fast-paced environment with exceptional planning, organizational, analytical, problem-solving, and decision-making skills

Strong business orientation with demonstrated ability in analyzing statistics or other data to bring IT solutions to resolve business issues while also managing costs and risks

Expertise in the ability to produce detailed reports on key metrics and KPI

Demonstrated excellent customer service, interpersonal and leadership skills in communication, both written and verbal at all levels of an organization. Established record as an effective collaborator; experience presenting and working with executive leaders

Skilled in managing team dynamics and mentoring/coaching others. Ability to lead and persuade others in a fast-moving environment with frequently changing priorities and assignments