Ypsilanti - Site Operations Analyst jobs in United States
cer-icon
Apply on Employer Site
company-logo

General Motors · 15 hours ago

Ypsilanti - Site Operations Analyst

positionYpsilanti, Michigan, United States of America
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

General Motors is a company committed to leading change for a better world. The Site Operations Analyst role involves providing hands-on technical support for IT systems in a warehouse environment, ensuring compliance with corporate IT standards and resolving technical issues efficiently.

AutomotiveElectric VehicleInformation ServicesManufacturingTransportation
check
H1B Sponsor Likelynote

Responsibilities

Install, configure, and maintain IT hardware including PCs, laptops, printers, scanners, and mobile devices
Perform routine hardware diagnostics and preventive maintenance
Coordinate with vendors for hardware repairs and warranty claims
Track and manage IT assets to ensure accurate inventory records
Provide first-level and second-level technical support for warehouse staff and remote users
Troubleshoot issues related to operating systems, applications, and network connectivity
Escalate complex issues to appropriate teams while maintaining ownership until resolution
Document solutions and contribute to the knowledge base for common issues
Ensure adherence to IT security policies and access control procedures
Assist with software updates, patches, and antivirus deployments
Support audits and compliance checks for IT systems and processes
Work closely with global IT teams to align site operations with corporate standards
Communicate effectively with end-users to provide clear instructions and updates
Participate in IT projects such as hardware refreshes and technology rollouts

Qualification

IT hardware supportTechnical troubleshootingOperating systemsNetwork connectivityIT security complianceCommunication skillsCollaboration skills

Required

Hands-on technical support for IT hardware, software, and end-user services within the warehouse environment
Reliable operation of IT systems
Resolve technical issues promptly
Support business-critical processes by maintaining compliance with corporate IT standards
Install, configure, and maintain IT hardware including PCs, laptops, printers, scanners, and mobile devices
Perform routine hardware diagnostics and preventive maintenance
Coordinate with vendors for hardware repairs and warranty claims
Track and manage IT assets to ensure accurate inventory records
Provide first-level and second-level technical support for warehouse staff and remote users
Troubleshoot issues related to operating systems, applications, and network connectivity
Escalate complex issues to appropriate teams while maintaining ownership until resolution
Document solutions and contribute to the knowledge base for common issues
Ensure adherence to IT security policies and access control procedures
Assist with software updates, patches, and antivirus deployments
Support audits and compliance checks for IT systems and processes
Work closely with global IT teams to align site operations with corporate standards
Communicate effectively with end-users to provide clear instructions and updates
Participate in IT projects such as hardware refreshes and technology rollouts

Benefits

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Company

General Motors

twittertwittertwitter
Glassdoor4.0
company-logo
General Motors is an automotive company that designs, produces, markets, and distributes vehicles and vehicle parts.
dateFounded in 1908
location
Detroit, Michigan, USA
people-size10001+ employees
web-link
https://www.gm.com

H1B Sponsorship

General Motors has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (787)
2024 (740)
2023 (450)
2022 (795)
2021 (748)
2020 (452)

Funding

Current Stage
Public Company
Total Funding
$8.51B
Key Investors
US Department of Energy
2025-05-05Post Ipo Debt· $2B
2024-10-31Grant· $8M
2024-07-11Grant· $500M

Leadership Team

leader-logo
Mary Barra
Chair and Chief Executive Officer
linkedin
leader-logo
Tony Cervone
Senior Vice President, Global Communications
linkedin

Recent News

MarketWatch
GM becomes the latest carmaker to write down billions in pivot away from EVs
2026-01-12
SlashGear.com
These New Cars Don't Offer Android Auto - Here's Why
2026-01-12
Gulf Times
GM announces $7.1bn hit to profits on EV pullback
2026-01-12
Company data provided by crunchbase