General Motors · 19 hours ago
Ypsilanti - Site Operations Analyst
Ypsilanti, Michigan, United States of America
Full-time
Onsite
New Grad, Entry LevelGeneral Motors is a company committed to leading change for a better world. The Site Operations Analyst role involves providing hands-on technical support for IT systems in a warehouse environment, ensuring compliance with corporate IT standards and resolving technical issues efficiently.
AutomotiveElectric VehicleInformation ServicesManufacturingTransportation
Responsibilities
Install, configure, and maintain IT hardware including PCs, laptops, printers, scanners, and mobile devices
Perform routine hardware diagnostics and preventive maintenance
Coordinate with vendors for hardware repairs and warranty claims
Track and manage IT assets to ensure accurate inventory records
Provide first-level and second-level technical support for warehouse staff and remote users
Troubleshoot issues related to operating systems, applications, and network connectivity
Escalate complex issues to appropriate teams while maintaining ownership until resolution
Document solutions and contribute to the knowledge base for common issues
Ensure adherence to IT security policies and access control procedures
Assist with software updates, patches, and antivirus deployments
Support audits and compliance checks for IT systems and processes
Work closely with global IT teams to align site operations with corporate standards
Communicate effectively with end-users to provide clear instructions and updates
Participate in IT projects such as hardware refreshes and technology rollouts
Qualification
Required
Hands-on technical support for IT hardware, software, and end-user services within the warehouse environment
Reliable operation of IT systems
Resolve technical issues promptly
Support business-critical processes by maintaining compliance with corporate IT standards
Install, configure, and maintain IT hardware including PCs, laptops, printers, scanners, and mobile devices
Perform routine hardware diagnostics and preventive maintenance
Coordinate with vendors for hardware repairs and warranty claims
Track and manage IT assets to ensure accurate inventory records
Provide first-level and second-level technical support for warehouse staff and remote users
Troubleshoot issues related to operating systems, applications, and network connectivity
Escalate complex issues to appropriate teams while maintaining ownership until resolution
Document solutions and contribute to the knowledge base for common issues
Ensure adherence to IT security policies and access control procedures
Assist with software updates, patches, and antivirus deployments
Support audits and compliance checks for IT systems and processes
Work closely with global IT teams to align site operations with corporate standards
Communicate effectively with end-users to provide clear instructions and updates
Participate in IT projects such as hardware refreshes and technology rollouts
Benefits
From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Company
General Motors
General Motors is an automotive company that designs, produces, markets, and distributes vehicles and vehicle parts.
Founded in 1908
10001+ employees
H1B Sponsorship
General Motors has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (787)
2024 (740)
2023 (450)
2022 (795)
2021 (748)
2020 (452)
Funding
Current Stage
Public CompanyTotal Funding
$8.51BKey Investors
US Department of Energy
2025-05-05Post Ipo Debt· $2B
2024-10-31Grant· $8M
2024-07-11Grant· $500M
Leadership Team
Mary Barra
Chair and Chief Executive Officer
Tony Cervone
Senior Vice President, Global Communications
Recent News
DBusiness Magazine
2026-01-14
2026-01-14
Company data provided by crunchbase